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Information Store won't start after IIS reinstall

Posted on 2004-10-23
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Last Modified: 2008-02-01
Here's the situation:

Win2k3 SBS Server running Exchange and IIS.  Someone uninstalled, reinstalled IIS and now Exchange won't start.  I tried to start the Information Store service and Routing Engine service, but get the following errors:

IS:
"Windows could not start the Microsoft Information Store on Local Computer.  For more information, review the System Event Log. If this is a non-Microsoft service . . . [etc.]"

RE:
"Could not start the Microsoft Exchange Routing Engine service on Local Computer.  Error 1083: The executable program that this service is ocnfigured to run does not implement the service."

I can post the Event Log entries if that would be helpful.  I am hoping there is a fairly simple fix for this, but I don't use Exchange much, so I'm in over my head.
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Question by:humeniuk
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Expert Comment

by:Maharajkp
ID: 12390739
If you have reinstalled IIS
Reinstall Exchange as well ... Make sure you select ... Reinstall ... Component

It is something like MSOffice Reinstall ... just binaries ...
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Maharajkp earned 1600 total points
ID: 12390741
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Author Comment

by:humeniuk
ID: 12390759
Thanks for the fast response, Maharajkp.  I'll give it a try.
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LVL 33

Author Comment

by:humeniuk
ID: 12391730
I took a look and saw that  SMTP wasn't reinstalled with IIS, so I installed it.  After this, I was able to start the Information Store and access the mailboxes.  However, I can't send or receive email.  Does that give you any other ideas or should I go ahead with the reinstall?
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Assisted Solution

by:Exchange_Admin
Exchange_Admin earned 400 total points
ID: 12395069
Yes go ahead and reinstall Exchange.
When Exchange is installed, modifications are made to SMTP.
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Author Comment

by:humeniuk
ID: 12396245
Thanks for the help, everything is working again.  The culprit has been (verbally) beaten and I'm going to look like a hero in the morning when everyone has email again  :)
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