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Uninstallation failure

Posted on 2004-10-23
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Last Modified: 2010-04-08
I'm trying to UNinstall Quicken 2001 Deluxe on a clients Windows98 system.  However, when I attempt to uninstall it through the Add/Remove Programs, I get the following error:  Unable to locate the installation log file 'C:\Quickenw\Uninst.isu'. Uninstallation will not continue
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Question by:martit01
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    Expert Comment

    by:SheharyaarSaahil
    Hello martit01 =)

    Seems like a required file is missing,,,,, i think that Best way here is to Reinstall the product so that it can restore this missing file, and then uninstall it from the Add Remove Programs, otherwise im afraid u will have to go for the manuall uninstallation of deleting all the files and registry entries one by one =\

    !! GOOD LUCK !!
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    LVL 49

    Expert Comment

    by:sunray_2003
    Hi martit01,

    Check this
    http://www.intuit.com/support/quicken/2002/win/7092.html

    Same concept would work for your version

    SR..
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    Expert Comment

    by:sunray_2003
    martit01,

    Next time please post these type of questions to Application TA.. That way you would get more help from experts out there..

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    Author Comment

    by:martit01
    Sunray,

    What do mean by Application TA?
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    Expert Comment

    by:sunray_2003
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    Author Comment

    by:martit01
    Well, probably not much of a surprise, my client doesn't think he can find the Quicken 2001 Deluxe cd.  Can anyone walk me through a manuall uninstallation?
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    Expert Comment

    by:sunray_2003
    Did the link i posted didnot help you.. Is there a mention of requirement of CD there
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    Author Comment

    by:martit01
    Yes, step number 3 says to reinstall Quicken using the Custom option,  however I don't have access to the CD
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    Expert Comment

    by:SheharyaarSaahil
    Not an easy or common thing,,,,, u have to delete its folder from Program Files folder, have to search for the registry entries in regedit, and have to delte them,,,, if u require u can use a registry clener program also to do this job :)
    so...... ?? :)
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    Accepted Solution

    by:
    Check here
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

    Remove all entries of quicken..
    use a  good registry cleaner like regseeker and then remove the entries
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