gotta_smile
asked on
Explorer.exe application error
Hi experts,
I tried to open a certain folder on my hadr disk using windows explorer but I can;t seem to do it as an error message keeps coming up. This applies to this folder only.
Following is the error....
Explorer.exe application error
The instruction at "0x021a3397' referenced memory at '0x00000000' The memory cannot be written. Click on ok to terminate the program. Click on CANCEL to debug the program.
Any way to solve it?
CUrrently using Windows XP, SP2, 512 RD RAM, 120GB HDD, Pentium 2.23...
I tried to open a certain folder on my hadr disk using windows explorer but I can;t seem to do it as an error message keeps coming up. This applies to this folder only.
Following is the error....
Explorer.exe application error
The instruction at "0x021a3397' referenced memory at '0x00000000' The memory cannot be written. Click on ok to terminate the program. Click on CANCEL to debug the program.
Any way to solve it?
CUrrently using Windows XP, SP2, 512 RD RAM, 120GB HDD, Pentium 2.23...
ASKER
hi saahil...
tried to access the folder.. yup.. i can do it...
tried to access the folder.. yup.. i can do it...
good.... means the problem is definately the explorer accessing the files in this folder ??
can u plzz tell me if it contains video files or pictures ??
also can u try to create a new folder, and then move "Some" of ur files from this folder(in command prompt) to the new one and then open the new folder to check if u get the same problem ??
can u plzz tell me if it contains video files or pictures ??
also can u try to create a new folder, and then move "Some" of ur files from this folder(in command prompt) to the new one and then open the new folder to check if u get the same problem ??
Hi
There might be some spyware on your computer and try to remove it by the steps give in the following links
http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html
http://www.download.com/3000-2094-10045910.html?legacy=cnet
There might be some spyware on your computer and try to remove it by the steps give in the following links
http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html
http://www.download.com/3000-2094-10045910.html?legacy=cnet
ASKER
Hi... sorry for the delays.
Solved the previous problem but it seems a new problem has occurred. I can't seem to open the my videos folder where all my video clips are stored and can't seem to play them using WM 9. There would be an error msg like this...
AppName: wmplayer.exe AppVer: 10.0.0.3646 ModName: xvid.dll
ModVer: 0.0.0.0 Offset: 00049770
The application would be forced to closed so i can't play any video files...
The following is the highjack log...
F:\WINDOWS\System32\smss.e xe
F:\WINDOWS\system32\winlog on.exe
F:\WINDOWS\system32\servic es.exe
F:\WINDOWS\system32\lsass. exe
F:\WINDOWS\system32\svchos t.exe
F:\WINDOWS\System32\svchos t.exe
F:\WINDOWS\system32\devldr 32.exe
F:\WINDOWS\system32\ctfmon .exe
F:\WINDOWS\system32\spools v.exe
F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\WINDOWS\System32\CTsvcC DA.EXE
F:\Program Files\Common Files\EPSON\EBAPI\SAgent2. exe
F:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
F:\WINDOWS\System32\nvsvc3 2.exe
F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\WINDOWS\System32\svchos t.exe
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.ex e
F:\WINDOWS\System32\MsPMSP Sv.exe
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Logitech\iTouch\iTou ch.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Common Files\Real\Update_OB\reals ched.exe
F:\Program Files\Messenger\msmsgs.exe
F:\Program Files\Logitech\MouseWare\s ystem\em_e xec.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\MSN Messenger\msnmsgr.exe
F:\Program Files\ICQ\Icq.exe
F:\Program Files\ICQPlus\VPlus.exe
F:\Program Files\Microsoft Office\OFFICE11\WINWORD.EX E
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\WINDOWS\explorer.exe
F:\Program Files\Windows Media Player\wmplayer.exe
F:\WINDOWS\system32\dwwin. exe
F:\Documents and Settings\adro\Desktop\Hija ckThis.exe
R0 - HKCU\Software\Microsoft\In ternet Explorer\Main,Start Page = http://www.nbs.ntu.edu.sg/student/Undergrad_portal/index.asp
R0 - HKLM\Software\Microsoft\In ternet Explorer\Main,Start Page = http://www.ntu.edu.sg
R1 - HKCU\Software\Microsoft\Wi ndows\Curr entVersion \Internet Settings,AutoConfigURL = http://www.ntu.edu.sg/proxy.pac
R0 - HKCU\Software\Microsoft\In ternet Explorer\Main,Local Page =
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-7 84B7D6BE0B 3} - F:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEH elper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-2 06D7942484 F} - F:\PROGRA~1\SPYBOT~1\SDHel per.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-2 98DDF1699E 1} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt .dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-F ADC6B08487 2} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A 37C9A5676A 7} - F:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt .dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7 859DF00B1D 6} - F:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\System32\NvCpl. dll,NvStar tup
O4 - HKLM\..\Run: [zBrowser Launcher] F:\Program Files\Logitech\iTouch\iTou ch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] F:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "F:\PROGRA~1\Stardock\WINC US~1\BootS kin\BootSk in.exe" /StartupJobs
O4 - HKLM\..\Run: [IMJPMIG8.1] "F:\WINDOWS\IME\imjp8_1\IM JPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] F:\WINDOWS\system32\IME\PI NTLGNT\ImS cInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] F:\WINDOWS\system32\IME\TI NTLGNT\TIN TSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] F:\WINDOWS\system32\IME\TI NTLGNT\TIN TSETP.EXE /IMEName
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\reals ched.exe" -osboot
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMo n.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.e xe
O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe " /background
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon .exe
O4 - HKCU\..\RunOnce: [ICQ] F:\Program Files\ICQ\Icq.exe -trayboot
O4 - Global Startup: Logitech Desktop Messenger.lnk = F:\Program Files\Logitech\Desktop Messenger\8876480\Program\ LDMConf.ex e
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2 \OFFICE11\ EXCEL.EXE/ 3000
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C 0A14556272 C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {084F552D-19EB-4668-9788-9 84CBC781A8 F} (AsyncDownloader Class) - http://survey.otxresearch.com/Preloader.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-4 4455354000 0} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-4 94B6333150 B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-4 1EE9F4C36C E} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {62CEC9E0-3811-4C36-A94E-4 F7565DCD23 F} (DDSC Class) - http://gemssharepoint2.ntu.edu.sg/igems/Portal/resources/msddsc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-F CFDF33E833 C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1094065782140
O16 - DPF: {8E0D4DE5-3180-4024-A327-4 DFAD1796A8 D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-4 7A8489BB47 F} - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38154.3801967593
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0 F47A330807 8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-4 4455354000 0} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F 385591623A F} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
Solved the previous problem but it seems a new problem has occurred. I can't seem to open the my videos folder where all my video clips are stored and can't seem to play them using WM 9. There would be an error msg like this...
AppName: wmplayer.exe AppVer: 10.0.0.3646 ModName: xvid.dll
ModVer: 0.0.0.0 Offset: 00049770
The application would be forced to closed so i can't play any video files...
The following is the highjack log...
F:\WINDOWS\System32\smss.e
F:\WINDOWS\system32\winlog
F:\WINDOWS\system32\servic
F:\WINDOWS\system32\lsass.
F:\WINDOWS\system32\svchos
F:\WINDOWS\System32\svchos
F:\WINDOWS\system32\devldr
F:\WINDOWS\system32\ctfmon
F:\WINDOWS\system32\spools
F:\Program Files\Common Files\Symantec Shared\ccProxy.exe
F:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
F:\WINDOWS\System32\CTsvcC
F:\Program Files\Common Files\EPSON\EBAPI\SAgent2.
F:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
F:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
F:\WINDOWS\System32\nvsvc3
F:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
F:\WINDOWS\System32\svchos
F:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.ex
F:\WINDOWS\System32\MsPMSP
F:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
F:\Program Files\Logitech\iTouch\iTou
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Program Files\Common Files\Real\Update_OB\reals
F:\Program Files\Messenger\msmsgs.exe
F:\Program Files\Logitech\MouseWare\s
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\MSN Messenger\msnmsgr.exe
F:\Program Files\ICQ\Icq.exe
F:\Program Files\ICQPlus\VPlus.exe
F:\Program Files\Microsoft Office\OFFICE11\WINWORD.EX
F:\Program Files\Internet Explorer\iexplore.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\WINDOWS\explorer.exe
F:\Program Files\Windows Media Player\wmplayer.exe
F:\WINDOWS\system32\dwwin.
F:\Documents and Settings\adro\Desktop\Hija
R0 - HKCU\Software\Microsoft\In
R0 - HKLM\Software\Microsoft\In
R1 - HKCU\Software\Microsoft\Wi
R0 - HKCU\Software\Microsoft\In
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-7
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-2
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-2
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-F
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\System32\NvCpl.
O4 - HKLM\..\Run: [zBrowser Launcher] F:\Program Files\Logitech\iTouch\iTou
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ccApp] "F:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] F:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "F:\PROGRA~1\Stardock\WINC
O4 - HKLM\..\Run: [IMJPMIG8.1] "F:\WINDOWS\IME\imjp8_1\IM
O4 - HKLM\..\Run: [MSPY2002] F:\WINDOWS\system32\IME\PI
O4 - HKLM\..\Run: [PHIME2002ASync] F:\WINDOWS\system32\IME\TI
O4 - HKLM\..\Run: [PHIME2002A] F:\WINDOWS\system32\IME\TI
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\reals
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMo
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.e
O4 - HKCU\..\Run: [MSMSGS] "F:\Program Files\Messenger\msmsgs.exe
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon
O4 - HKCU\..\RunOnce: [ICQ] F:\Program Files\ICQ\Icq.exe -trayboot
O4 - Global Startup: Logitech Desktop Messenger.lnk = F:\Program Files\Logitech\Desktop Messenger\8876480\Program\
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2
O9 - Extra button: ICQ Pro (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C
O16 - DPF: {084F552D-19EB-4668-9788-9
O16 - DPF: {166B1BCA-3F9C-11CF-8075-4
O16 - DPF: {2917297F-F02B-4B9D-81DF-4
O16 - DPF: {3E68E405-C6DE-49FF-83AE-4
O16 - DPF: {62CEC9E0-3811-4C36-A94E-4
O16 - DPF: {6414512B-B978-451D-A0D8-F
O16 - DPF: {8E0D4DE5-3180-4024-A327-4
O16 - DPF: {9F1C11AA-197B-4942-BA54-4
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-4
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
can u access this folder via command prompt ??