I have a SimpleTech SimpleDrive Hi-Speed USB External Hard Drive (Version 1.1).
Product Name: SimpleDrive
Model Number : 9000-40479-002
Power: DC Adaptor 12V 1.5A
I hope I haven't caused it to crash - and thus lost all my data.
I plug in the product using the Power Supply and the USB Cable - my Windows XP computer starts to install, but then I get an error saying "there is a problem with the installation and the drive may not work correctly". I don't see the drive in "My Computer".
I've tried to use the drive on two different computers and get the same error on both.
The red power light comes on . . . but I don't hear the drive hum- as I used to be able to do.
WHAT I MIGHT HAVE DONE WRONG
I think I accidently plugged in the wrong power adaptor this morning. It was a 12 Volt Noika cell phone plug.
???Would plugging in the wrong power adaptor cause the drive to crash???
Maybe I still have the wrong power adaptor - as I have several external hard drives and might have gotten mixed up.
The adaptor I'm using says:
Part No sys1298-1812L-C
Sure hope you can help me as i have a lot of important files on this external drive.
I've written to the manufacturer, but haven't heard back yet.