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pjbilek

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troubleshooting win xpo pro installation

was running home edition(have upgrade cd but not previous 98se cd) reformatted and tried to do clean install of brand new xp pro oem version.  Got thru 80% of files being copied and recieved message saying that setup cannot copy file: ****.inf.  tried reformatted numerous times and several other ideas.  Nothing has worked.  Any suggestions?
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foxbat77

Hi pjbilek,

1. Check the CD for smudge marks or scratches
2. Clean the Install CD
3. If you have an extra CD-Rom, try a different one.
4. Run from a boot diskette and a scandisk on your HD. http://bootdisk.com/bootdisk.htm
4. Very rarely, an IDE cable can go bad.  Reseat or replace the IDE cable.
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Fatal_Exception
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ASKER

That's so much for the quick response, it's deeply appreciated.  I've been working on this for 2 full days and am about to go crazy.  In response to your answer, the boot disk will do the same thing as the cd.  It will get to the point of getting files copied but will still fail to copy all files.  If I have wiped out all previous operating systems by reformatting, partitioning, etc... then why do all three of my win xp pro cd's (all legally purchased thru my company) hang up during this process.  Now, I can't even install my upgrade home edition cd because I no longer have my original 98se cd.  98 boot disk will not work because I get error message "replace non-system disk".  Just tried another xp pro disk and got the same response "setup cannot copy the file: sysfiles.inf".  If I skip this file, it just comes up with another file it can't copy.  For some reason I can't get past this point no matter what I've tried and I've tried pretty much everything a google search can come up with.
Avatar of SheharyaarSaahil
Hello pjbilek =)

If i will ask to take out ur RAM stick and hook another one to try with it.... will it be possible for u to try? :)
You might also want to run some diagnostics on your hard drive...  The manufacturer has these available on their websites..
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ASKER

Inresponse to all answers.  Can't review any logs. Can do DIR only.  Have 2 totally different hard drives and same thing happens on both.  Changed ram sticks to no avail.  Have all hardware disconnected except what is needed and even changed mouse to PS2 instead of USB.  Have cleaned disk and used other disk that I've have currently installed on two other computers in my home(which is currently 4 computers total).  Using SOYO Motherboard SY-P4VGM on this particular computer and had no problem with home edition.  All the usual suggestions have been tried and tried again.  I hope reformatting my drives 20 ump times is not hurting them.
try this before the intstall make a folder on the drive in dos at the root called I386 and copy the files from the I386 folder on the CD.  This will pre copy the files needed for setup and should bypass your problem.  It will only check to verify all files are there and is a common fix for file copy errors during setup.
Hope you finally got it..  been afk for the past day..

and thanks..

FE