asked on

Can Not Uninstall Yahoo! Messenger

Hi Everyone:

I am trying to uninstall Yahoo! Messenger from Add/Remove Programs. However, when I attempt to do so, I get the following error message: Could not open INSTALL.LOG file. I have thought about using Tweak XP, but, have not yet. I simply want to get everyone's thoughts on this before preceding.

Thanks in advance for any attention and feedback to this post.

George

SOLUTION

sunray_2003

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

ASKER CERTIFIED SOLUTION

sajuks

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

sunray_2003

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

dheeruthakur

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

adam1213

The uninstall is corupt. Install Yahoo messenger than uninstall it.

manualy removing the files is not reccomended

GMartin

ASKER

Hi Everyone:

I sincerely appreciate the outstanding feedback on this post. I will be going back over to my friend's house tomorrow night. Upon the conclusion of my visit, I should be prepared to provide proper closure to this post.

Thanks again everyone for the prompt and cognizant feedback.

George

adam1213

Try what I said. It should work

Shane Russell

Instead of doing all of that with the registry or finding out what operating system you are on, why don't you just re - install yahoo messenger, that should put the log file back where it should be and then use add / remove programs to uninstall it.

:D

adam1213

I already said to do that. The person has not commented on it, the person who says it first gets the points, it will work, you wont get points

sajuks

adam1213 no offence but i thought i;d already posted that soln much before you ;-)

Shane Russell

I was not after points I had just scrolled through what people had suggested and saw that there was one to do with the registry and the first one to do with asking what operating system the asker has.

I then suggested what I would of done.

GMartin

ASKER

Hi Everyone:

It will be this weekend before I know the final outcome of this situation. There are really some great ideas here. As such, I want to thoroughly check out each one.

Thanks again everyone for your indulgence and patience toward this post.

George

GMartin

ASKER

Hi Everyone:

I must confess, getting Yahoo Messenger off this pc was a bit more challenging than I had originally anticipated. In fact, I had to go through a variety of different strategies given with this post to finally get resolution to this issue. First, I had download and install Yahoo Messenger. Then, I went into Safe Mode logged in as Administrator to perform an uninstall of the software. This was not made possible within Normal Mode because I was getting and error message indicating "access denied". Third, while in Safe Mode, I had to remove the Yahoo folder within the Program Files Directory. Fourth, I had to used the registry tweks outlined with this post. And, finally, I used Regseeker to help iron out any possible invalid registry entries.

After doing all of these things, Yahoo Messenger is finally gone from the pc.
Thanks again everyone for the tips and suggestions.

George

sunray_2003

Thanks a lot , George as usual..

You are one wonderful user in this site

SR