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Acrobat Reader6.0.1 won't read any files

Posted on 2004-10-25
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Last Modified: 2008-01-09
Keep getting this error when trying to open a pdf file.

ACRORD32 caused an exception 10H in module ACRORD32.EXE at 017f:006225a6.
Registers:
EAX=00f3f350 CS=017f EIP=006225a6 EFLGS=00010206
EBX=025d6580 SS=0187 ESP=00f3f2d0 EBP=00f3f324
ECX=025d6580 DS=0187 ESI=00f3f4b0 FS=3c0f
EDX=00000001 ES=0187 EDI=025d6580 GS=0000
Bytes at CS:EIP:
d9 06 57 d8 5e 08 df e0 f6 c4 41 74 53 d9 46 04
Stack dump:
00015555 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

Doesn't matter which file, get error message?
Have removed and reload 3 times, not helping, and this is a Windows 98SE installation.

Thanks
Apaddle


Thanks
Apaddle
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Comment
Question by:apaddle
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4 Comments
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 12402026
Has Reader 6.0.1 ever worked on this system, or did it crash from the time you installed it for the first time?
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LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 12402041
You can try the troubleshooting tips on this Adobe page (unfortunately Adobe does no longer have this page available, so I'm linking the page from the Google cache): http://66.102.7.104/search?q=cache:ZlGtxW-xMfUJ:www.adobe.com/support/techdocs/31e12.htm
0
 

Author Comment

by:apaddle
ID: 12402075
Never has worked.  You can open just the reader program with nothing in it, but as soon as you try to open a pdf file or as soon as you go try to update it will give you this error.
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LVL 44

Accepted Solution

by:
Karl Heinz Kremer earned 2000 total points
ID: 12402210
Here is some information for Windows ME, hopefully this is also applicable for Win98SE: http://www.adobe.com/support/techdocs/325844.html
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