URGENT - 0X0000007B when rebooting

Posted on 2004-10-25
Medium Priority
Last Modified: 2010-05-18
Let me tell what happened to my brother

- PC owned since 2 years. This PC has a 80 GC Western Digital CAVIAR drive.
- He want to change this drive
- He bought a Maxtor DiamondMax 10 - 8 Mo cache - 200 Go - 7200 t/min - Interface ATA/133

- Yesterday we unpluged the old 80Gb, and put the new Maxtor instead, putting it on CABLE SELECT jumper.
- We used windows XP disk to install a new fresh install of the OS. We drove crazy,because we had error messages during install progress (various messages, differents each time). So.... we GAVE UP. He will give back the disk.

- So we plug back the OLD disk, so we are in the same conf than before and ouppppsss......

- When we start the computer, we see "PRIMARY MASTER DETECTED", with the good size. Then it remains blinking cursor for a moment, then we see windows FLAG, then freeze... and blue screen  with a STOP message : 0X0000007B (0xF8B0C528 0xC0000034 0x00000000 0x00000000)

WHAT'S HAPPENNING ??? How is it possible that plugging back the old disk, it don't work as before ???
Question by:eeolivier
LVL 69

Expert Comment

ID: 12403760
It's possible that in the process of opening up the case and installing the new drive, you ended up loosening a cable or memory, or gave a static shock to an electronic component.  It's also possible the drive received a hard physical bump which damaged the heads.  You will need to test the individual components to see which is causing the problem.

Author Comment

ID: 12403883
Is it possible that plugging a different kind of drive before (ATA133) and replug an older one could drive me to this trouble ?
LVL 11

Accepted Solution

huntersvcs earned 900 total points
ID: 12403971
Check the BIOS to see if the correct drive was identified.  In the BIOS, you can also use AUTODETECT.  If the drive seen by the BIOS is the right one, boot to DOS and type in fdisk /mbr.

You can also use Partition Magic to see if the partitions are properly set up and if the formatting is acceptable.  You can also run error correction to try to fix any possible bad sectors or mbr info.

Try connecting only one HDD (the old one) and see if it will boot.  Check the BIOS to see if it is on AUTO (also LBA on AUTO!).

Some HDDs need to be jumpered not only Master, but Master with Slave!  Cable-Select if (a) Master is on the end of the cable and (b) if the Slave is on the middle connection of the cable.
Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.


Author Comment

ID: 12404315
When i come back to the initial configuration, i mean only the Old Hard drive, i have the 0X0000007B (0xF8B0C528 0xC0000034 0x00000000 0x00000000 blue screen message.

It was working during 2 years before !!
LVL 69

Expert Comment

ID: 12404381
Is that a Stop 0x0000007B error?  That's an inaccesible boot device error.  The hard drive may no longer be bootable, but you'll have to determine if that's because a Windows driver was corrupted or the drive had a hardware failure.

Author Comment

ID: 12404619
yes a stop error

The drive was working 1hour ago...

Who could be responsible if two hard drive seem not to work correctly ??
LVL 69

Expert Comment

ID: 12404690
If both hard drives don't work and they do on another machine, you'll know the drives are ok.  You should test to see if your machine can boot from anything, like a floppy.  If it can, then the problem would be in the IDE controller, cable, or BIOS.  Is the drive detected properly in the BIOS?

Author Comment

ID: 12404754
Yes with the right Size for both.

I can boot with the Windows XP CDROM. But we noticed that during Windows XP installation on the NEW hard disk we had some problems in a random way like :

- Sometimes, at reboot : ntoskrnl.exe not found

I get some copy errors when installing windows xp , but its not the CD as I have used it before and I tested it on other computer and it worked fine.

Other error I get when installing is:

Sub-component Distributed Transaction. Coordination raised on exception while processing the OC_COMPLETE_INSTALLATION setup message.
d:\nt\com\com1x\dtc\ntdtc setup\src\cdtccore.cpp(line 611)
Error Code= Oxffffffff

The DTC service could not be installed.

Also a few times, when I was luckly enough to get through the installation, once it try to get into windows after installation it give me this error:

STOP: c0000218 {Registry File Failure}
The registry cannot load the hive (file):
or its log or alternate.
It is corrupt, absent or not writable.

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or techical support group for furthur assistance.

Author Comment

ID: 12404761
So we gave up , and replug the old disk. And we have the problem as I describe at the beginning
LVL 69

Assisted Solution

Callandor earned 600 total points
ID: 12404917
When you put the Western Digital drive in, if it is on the cable by itself, it needs to be jumpered as "Single".  If it is on the cable with another device, it needs to be jumpered as "Master".
LVL 15

Expert Comment

ID: 12409017
The situation you describe may occure if recognition fromthe OS's side has been changed; In my opinion, if you can do it commit a repair of the OS:

Heres what MS has to say about this:

A step by step guide to 'repair' an installation:

Hope that has been helpful...


Expert Comment

ID: 12443888

1) Do the drives work on another computer? Or can you boot with a CD-ROM and then access the drives?

2) When you put in the new drive, did you put in a new flatcable? I once had similar problems and it turned out to be the flat cable.

3) Was your 80gig drive an ATA/133 drive. If not, are you sure your motherboard supports this?

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Check out the easy way to Export Thunderbird to MS Outlook. It can be done effectively by using manual method and if you are not much into coding then you can definitely try the third party tool for the conversion.
The article describes step by step how to validate the SRA software certificate once installed on the Site Recovery Manager server. I hope it will be very useful for all administrators of virtualized environments.
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
Suggested Courses

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question