I have several problems which may be unrelated but occurred when I tried to use the MS Outlook backup utility. I downloaded and installed the utility from MS as instucted on MS support site.
1. Duplicate Personal Folders and Archive folders appear in Outlook
2. Nested Microsoft/outlook folders in application data
3. Calendar entries were archived by email archive and no archive file to be found (like it used to do ArchiveSent.pst etc)
When I tried to run the Backup utility, I noticed it was listing two Personal Folders and two Archive folders. The Personal Folders seem to contain the same things but the Archive folders do not. One contains stuff I archived under Outlook 2002 months ago. The other contained stuff archived under 2003 more recently. The properties for the two archive folders showed different "formats" One said 97-2002. This other format field was blank, so I assume it is 2003.
This seemed odd so I went to documents and settings/mimi/local settings/application data/microsoft/outlook/microsoft/outlook.
(Yes, the last two folders appear to be redundant nesting but that is indeed where the .pst files are and I don't know why).
I thought I would see two outlook.pst files and two archive.pst files; but I did not.
Read a solution for this duplicate folder thing on this site (Multiple Instances of Data File Open Oct 13, 2004) and decided to try it (basically copy .pst to a temp file and then build a new Outloook profile).
Decided to archive everything first. I archived from email, thinking I would only be archiving EMAIL objects. I was dismayed to see my Calendar data being archived!! Is this the way this thing called "mail archive" is SUPPOSED to work?
I am a pretty savy user but not a power user. I have had so many problems with Outlook 2003 I wonder if I should give up on it?