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laptop freezes up right after booting

heres the deal folks. ive been trying to get an answer to this question for a while. the entire question is actually posted in the virus section with the title "laptop freezes up right after booting" no one has answered it and i dont know why. ive posted a lot of information there, so please take a look at it and see if you have a solution. it is already worth 500 points there and i will tack on another couple hundred here, so it will be worth your while to answer it. PLEASE HELP!

caza13

If you can boot into Safe Mode, run the System Configuration Utility (msconfig) and use the Selective Startup option to disable the Autoexec.bat and Config.sys files. Then restart the computer. Windows 98 doesn't need these files to start. They are for compatability with DOS programs. If that doesn't help you can also temporarily disable the Startup Group to see if something in there is causing the problem. If that still doesn't help you can temporarily disable the system.ini and win.ini files to see if one of those is causing the problem. Windows 98 should start even if all 5 of those items are disabled.

davdawg765

ASKER

caza,
my laptop did boot up and works fine when i disabled the startup group. is there any way to correct this?
davdawg

ASKER CERTIFIED SOLUTION

caza13

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