Wireless and VPN
Posted on 2004-10-25
I have an end user with a Dell Latitude. It has an internal wireless nic. He called me with a problem, saying that he could access his company VPN with his old Toshiba no problem. But he could not with the Dell. Here are the normal steps he uses:
Logs into VPN (VPN makes tunnel)
Logs into Windows (Company drives are mapped. Everybody's happy)
After looking at it for a few minutes, I noticed that if it was hard wired into the router then it connected via VPN no problem. If it tried to connect to the VPN through his wireless, it failed. If I cancelled the VPN client and logged into XP. Then tried to log into VPN, I found that I had Internet access and could talk to the Exchange server, but the mapped drives didn't happen. After going rounds with the tech support at Dell (computer), Linksys(router), Intel (wireless card) and Avaya (VPN client), I'm bringing my problem here.
I think that the problem has to do with whether or not the wireless is initializing at boot or waiting for log on to establish itself. If that's the case, how do I get the wireless antenna to initialize earlier? You rinput on this is greatly appreciated. I need an answer on this one quickly