I am trying to fix a friends computer. I am in a hotel behind a router and want to take control of his computer. I am VPN'd into my network @ work and I had my friend also VPN in under my account name. The problem is that I can't even ping his computer. His computer is giving him a proper local IP address under my works router. How can I remote him?? Do I have to add him to active directory?? I want him to add me to his remote users, but I can't even ping him!
Thx in advance.