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Outlook 2003 Multiple Rules problem

Posted on 2004-10-26
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Last Modified: 2010-04-08
Hi,

I've got a bit of a problem with the Move Email rule,

I've got 3 accounts, and i have 3 rules to move each email from each to a specified folder, i.e. All emails from account 1 will go to folder Account 1

until here everything is ok, but the problem comes when i specify that a determinated emai will go to another folder, outlook copies a message to the account 1 folder and to the email folder, i don't want this because i'll have 2 copies of the message forcing me to manually erase the message that goes to the Account 1 folder.

i.e. I set a rule that emails from experts exchange will go to the EE folder and to the Account 1 folder.


Conclusion,

Why is it copping the message to both folders?
Is there anyway to avoid this?
0
Question by:JunkMan
    7 Comments
     
    LVL 49

    Expert Comment

    by:sunray_2003
    When you created a rule , did you select

    Move it to a specified folder
    or
    Move a copy of the email to a specified folder

    Check that. I am pretty sure I have done in Outlook 2002 in such a way that if an email comes to a certain email address, it goes to inbox and then immediately moves to the specified folders.

    SR
    0
     
    LVL 3

    Author Comment

    by:JunkMan
    Sunray_2003,

    i've tought about that as well but it is actually Move it to a specified folder, that why i think it is odd.


    one question that i only come up with now, do the position of the rules affects the position that they are runned?

    if so i have the Account 1 rule on the bottom if i put on the top it will run the others first?

    thanks
    0
     
    LVL 49

    Expert Comment

    by:sunray_2003
    JunkMan,

    I donot think it matters but you may want to try .

    Try one rule at a time and test by sending an email and see if it first goes to the specific folder.
    0
     
    LVL 3

    Author Comment

    by:JunkMan
    No... nothing

    even on the top or bottom it copies the message to both folders.

    i think there is no solution for this. at least that i'm aware of.. this would be easily solved if we could set a rule exception on the Account 1 rule..

    witch i think will be very dificult to.

    thanks for your help anyway..
    0
     
    LVL 21

    Accepted Solution

    by:
    You will need to make changes to the Account1 rule.  In addition to the "move to folder x" option in the rule, you will also need to check the option that says "stop processing more rules".
    0
     
    LVL 49

    Assisted Solution

    by:sunray_2003
    So you have tested with just one rule and even it doesnot work , is it ?

    First make sure your outlook  is updated
    Let us say you are want to move emails from experts-exchange to folder EE
    create that folder under inbox
    now create just one rule

    start from a blank rule
    check messages when they arrive
    from people give the email address of experts exchange from which you get emails
    Also give through a specified account
    next
    move it to a specified folder and give EE as the specified folder

    now finish the rule and run it

    Does it not do it
    0
     
    LVL 3

    Author Comment

    by:JunkMan
    Ok found the solution,

    Marc, you'r a half right,


    it needs to be set like this,

    emails from people on the top with stop processing more rules activated and the rules for the accounts on the bottom.

    becouse you both were very helpfull i'll split the points
    0

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