Unable to bind in dns (Exchange 2003)

Posted on 2004-10-26
Last Modified: 2010-05-18
Hello, i have 2 DNS server's on my network. An internal and and external. The zones of those two are identical except the ip addresses of the records in the zones (eg: In the zone the Internal server has a www record points to 192.168.0.X but int the external server it points to 80.76.47.X ip address). I dont use secondary zones or stub zones because i want to have them complitely independant.

Now, to the problem. I also have 2 exchange 2003 Server's which host about 5 domains each. The thing is that when a e-mail user of the first exchange tries to send e-mail to a user which has e-mail on the second exchange, the e-mail never arrives. I checked the queues and it report something about "unable to bind in DNS". I checked for the problem in MS and they say (if i understood it correctly :-) )that when an exchange tries to resolve a domain name it expect's an answer from the AUTHORITATIVE DNS Server for the Zone.

Any ideas ?? Sorry but i only have 250 points left :-(
Question by:alexch_x
    LVL 70

    Expert Comment

    by:Chris Dent

    Do you have an MX Record for the second mail server in DNS?

    To send to that server the DNS your First Exchange uses must be able to find out where the server is from the DNS Entries. Normally this is done through MX, so you'd have something like:

    For reference:

    Second E-mail Domain:
    Second E-mail Server:

    The Records: IN MX 10

    The format for that is: <Destination Domain> IN MX (Mail Exchanger) <Preference - doesn't matter too much if there's only one> <Responsible Server>

    Then you need to tell it the IP Address for the server used in the MX: IN A <IP Address>

    Does that make sense?
    LVL 104

    Expert Comment

    This seems to be a simple case of the two Exchange servers not being able to communicate. Exchange doesn't need MX records to communicate with another Exchange server unless they are in seperate domains and organisations.

    Can the two servers ping each other? By name, IP address, FQDN?

    Are the Exchange servers pointing at the internal or the external facing DNS service? Have you configured Exchange to use the External DNS servers instead of the internal ones?

    LVL 2

    Author Comment

    Thanks for the response !!

    Hi Chris-Dent. Ofcourse there are MX records for these two domains. The servers are in different domains but internally they can ping themselvers, resolve each other normally. to make it more clear ....

    (A) Exchange Server named perseas with internal IP in domain
    (B) Exchange Server named axilleas with internal IP in domain
    (C) DNS Server named zeus with internal IP which has the above primary zones (example1, office1) with MX records ( and (

    The problem maybe is that There is a (D) DNS Server named Pluton which is the main EXTERNAL dns and has the above zones with the canonical IP Addresses and he is the authorative server to answer.

    I have setup in (C) the (D) as a forwarded.....

    heeellllllpppppp   :-)
    LVL 70

    Expert Comment

    by:Chris Dent

    Do any of your Exchange servers use Pluton directly? I assume you use either Forwarders or Root Hints for handling unresolved requests?

    Ideally your Internal servers should be (and I think already are) Start of Authority for the domains you're sending to (since the internal record differs from the external).

    It might be worth checking that the mail servers can send and recieve e-mail on those domains by adding a Hosts entry on each Exchange.

    The hosts entries would have to be in the form:

    A really nasty work around and hardly a solution in itself.
    LVL 70

    Expert Comment

    by:Chris Dent

    Oh one more place to check for DNS...

    In System Manager open:

    Administrative Groups
    <Your Server>

    And under the properties for the Virtual SMTP Server select the Delivery Tab, and Configure External DNS Servers. Just to ensure it's using your Internal ones (nothing there means it uses the ones you've got set on your NIC).
    LVL 2

    Author Comment

    No, they (exchange servers) doesn't use the Pluton directly.

    But when i tried that (set exchange server's to use the external DNS for resolving names  )it worked just fine. But this is a waste because if i use the external DNS (pluton) they will connect using external IP's so its a bandwidth waste etc..etc...

    No i haven't configure any external DNS server in the SMTP connectors advance tab..
    LVL 70

    Accepted Solution


    Shame ;)

    It only really leaves a configuration problem with the local DNS.

    When they send messages between the servers do they use any one of the 5 domain names mentioned above?
    LVL 9

    Expert Comment

    When you state...
    C) DNS Server named zeus with internal IP which has the above primary zones (example1, office1) with MX records ( and (

    what Internal DNS servers handle requests for your clients, and mail server, on network 192.168.100.x ? Isn't this a separate domain and network? Is there a secondary zone for exmaple1 and office1 on subnet x.x.100?

    can your exchange server on network x.x.0 send mail to the one on x.x.100, or is the problem in both directions.

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