problems with Vonage VOIP, especially w/ wireless 802.11
Posted on 2004-10-26
We recently moved to Vonage VOIP service and were very pleased with the results initially. Everything seemed to work fine. However, whenever we connect our wireless access point, the quality of our Internet connection degrades to the point where it is little more than the equivalent of dial-up - and of course our phone quality is horrible at that point. Also, running bittorrent, while not eating up too much bandwidth (15-20k tops) crushes the quality of our phone service too. Unplugging the wireless, then power cycling everything as the Vonage manual says restores both our wired Internet connections as well as the quality of our phone service.
Vonage says that if the WAP is too close to the VOIP adapter, we could have trouble. So I tried moving it into a different room (about 12-15 feet away), but that didn't help at all. My connection chain works as instructed from Vonage: Motorola Surfboard Cable modem (3000/256) to Motorola VT-1005V to Netgear wired RP-614 to PCs/Linksys WAP-11 (the WAP-11 isn't a router, it is just a bridge).
How do I make this work properly? What works well for others?
Here is a listing of my equipment:
- Motorola VT-1005V (from Vonage)
- Netgear wired router RP-614
- Linksys WAP-11
- just purchased a Linksys WRT-54G to see if that would help, but it didn't seem to