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I'm guessing that you do not have the premium agent, so enable this debug and the log should tell us what's going on.<br />
<br />
HKEY_LOCAL_MACHINE \ SOFTWARE \ ComputerAssociates \ BrightStor ARCserve Backup \ DSAgent \ CurrentVersion \ agent \ dbaxchg2<br />
<br />
&nbsp; &nbsp; With Parameters double click on the value Debug.<br />
&nbsp; &nbsp; The DWORD editor will popup, change Data: 0 to 1.<br />
<br />
Other acceptable data values = 2, 3, 4 (higher value generating the most detail in the log) <br />
<br />
Result: You will find:<br />
<br />
&nbsp; &nbsp; dbaxchg2.log<br />
&nbsp; &nbsp; dbaxchg2.M01.D06.H12.PID27<wbr />8.trc<br />

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I'm guessing that you do not have the premium agent, so enable this debug and the log should tell us what's going on.

HKEY_LOCAL_MACHINE \ SOFTWARE \ ComputerAssociates \ BrightStor ARCserve Backup \ DSAgent \ CurrentVersion \ agent \ dbaxchg2

    With Parameters double click on the value Debug.
    The DWORD editor will popup, change Data: 0 to 1.

Other acceptable data values = 2, 3, 4 (higher value generating the most detail in the log)

Result: You will find:

    dbaxchg2.log
    dbaxchg2.M01.D06.H12.PID278.trc


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I finally got it working. &nbsp;Had to set up local delivery on the 2 machines (was using a gateway).
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I finally got it working.  Had to set up local delivery on the 2 machines (was using a gateway).

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The problem seems to have disappeared after adding some more sub jobs to the backup job.
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The problem seems to have disappeared after adding some more sub jobs to the backup job.

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I've not been able to backup the brick level of my public folders. &nbsp;The mailboxes work great but with Public Folders I get &quot;E8602 &nbsp;Failed to read from database. &nbsp;(DBNAME=\\servername:\Publ<wbr />ic Folders\Other Calendars\foldername, EC=servername:Backup Agent Error -- (366) &quot;Failed to open a folder&quot;.) &nbsp;\Public Folders.<br />
<br />
I have rechecked and the backup account has Owner privalages on all the Public Folders, and sub-dirs. &nbsp;Any ideas?
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I've not been able to backup the brick level of my public folders.  The mailboxes work great but with Public Folders I get "E8602  Failed to read from database.  (DBNAME=\\servername:\Public Folders\Other Calendars\foldername, EC=servername:Backup Agent Error -- (366) "Failed to open a folder".)  \Public Folders.

I have rechecked and the backup account has Owner privalages on all the Public Folders, and sub-dirs.  Any ideas?

BrightStor v11.1 Exchange Agent with Public Folders

Computer data storage, often called storage or memory, is a technology consisting of computer components and recording media used to retain digital data. In addition to local storage devices like CD and DVD readers, hard drives and flash drives, solid state drives can hold enormous amounts of data in a very small device. Cloud services and other new forms of remote storage also add to the capacity of devices and their ability to access more data without building additional data storage into a device.