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Password \ BIOS problem with IBM netvista 6579-K9U

Posted on 2004-10-26
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Last Modified: 2011-09-20
Hello,

I have an IBM computer and am having a world of trouble with it.

I purchased a new harddrive for it, so I know the HD's not the problem.

When I boot I am getting an  error PXE-E61 Media test failure check cable.

It loops this message a few times then goes to this black screen, that shows a picture of a floppy diskette and the F keys and says

1962 no operating system found press F1 to reboot.

I think there is a bios problem.  I have tried getting into the BIOS but there is no where to change the boot sequence.  I think this is because there is a system password (the IBM site says if you don't enter the password you will have limited access, but I am not prompted for a password).

I have the IBM recovery disk but cannot get it to run.  

I tried flashing the BIOS, but received an error that said system configuration errors cannot run.

I don't no what type of motherboard this is, it just says IBM 2001 on it.

Any suggestions are greatly appreciated.

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Question by:GDoucette
    30 Comments
     
    LVL 4

    Accepted Solution

    by:
    Unplug power cord (!!), open case, locate the battery, remove it, wait 30 secs, plug it in, reboot.

    Now you can get into the BIOS.

    The PXE message is from the Pre-boot eXecution Environment, it's a LAN (network) based way of booting - to install images over a network or log in to terminal services.
    -> This means your system is trying to boot from HDD, fails, tries PXE, fails, tries Floppy, and fails again.

    Where did you attach the HDD to? Same cable as the Primary Master? Did you change the jumper on the back to Slave, and did you set your OS drive to Master?

    If possible, put this disk on the secondary channel.
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    Author Comment

    by:GDoucette
    Replaced Hard Drive with the new one.  Installed it in same place, verified it was set as Master (only HDD).

    What does the battery look like?  I am new to this?
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    Expert Comment

    by:bassemh
    Wha t s ur IBM type ,number
    Is the hard drive capacity suppoerted in the bios
    Check for boot priority in the bios
    Try to boot from a floppy and check for HDD using fdisk
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    Expert Comment

    by:Gaud-wo
    What hard drive did you replace? The one with windows on? If you did, then you can't start windows - the new hard disk is empty -> of course, the manufacturer of the disk doesn't know what you want to do with it - run linux, put it in an array, or throw it at your neighbour - so he leaves it completely empty.

    What drive do you -want- to replace, and why?
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    Expert Comment

    by:Gaud-wo
    Hm, since you said, put it as master, like original - assuming you have a CD-Rom drive, the only other single Master hard disk, is the one containing Windows.

    So you just removed Windows of your computer, and put in nothing ^_^

    This is going to be a long topic, imho...


    If you just want to add storage, you can easily attach the new HDD -next to- the old one, you don't have to remove the old one!
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    Expert Comment

    by:DoTheDEW335
    Battery is usually the size of a quarter and has a plastic holder with a metal clip holding it in. offen refered to as "coin battery"
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    Author Comment

    by:GDoucette
    I have an IBM 6579-K9U.  The reason I replaced the harddrive is because I was having problems with it.  I tried running IBM recovery and reinstalling the OS on the old drive.  It still crashed and would not work.

    So I replaced the drive, I am aware there is nothing on the drive which is why I am trying to get into the BIOS to reset the order so it looks for my CD first which is the IBM recovery CD with the OS on it.

    But, I boot the computer get this "PXE-E61 Media test failure check cable" error, and Cannot find OS message.  I know there is no OS, so I am trying to get it to look at the CD.  

    When I hit F1 the System Configuration Utility comes up but there is nothing in there for changing the boot order.  When I went to the IBM website it said if you don't enter the password you will have limited options.  I am assuming this is why  I don't see the boot order.  I was able to see the configuration and it shows the new HDD.  (note I had this problem with the old HDD, as well so its not the HDD).

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    Expert Comment

    by:Hammadian2
    according to

    http://www.experts-exchange.com/Operating_Systems/Windows_Server_2003/Q_21040734.html

    you'll need to get the latest BIOS available
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    Author Comment

    by:GDoucette
    I tried installing the BIOS flash, that didn't help.



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    Author Comment

    by:GDoucette
    Is there a batch file I can write that tells the damn computer to change the boot order, or at least look at the CD ROM.

    IT is looking at the floppy.
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    Assisted Solution

    by:Eric
    try hitting   ctrl-esc or the delete key, or the F1 key, or any other key combinations on the very first post screen to the computer to see how to maybe get into the bios of the computer and change it..  

    otherwise, have you pulled the bettery on the bios yet to reset it ??? (REMOVE POWER, pull battery out, turn on computer, turn off computer, put battery in, turn on computer...  usually when you pull the battery, it'll prompt you that the settings have changed, and take you into the bios settings screen...

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    Author Comment

    by:GDoucette
    I was able to go into system configuration and disable network boot prompt and that got rid of the PXE error.

    Now I need to get into the BIOS to change the boot sequence.
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    Author Comment

    by:GDoucette
    I did pull out the battery  left it our for a bit and rebooted.  BTW I broke the clip, can that be replaced?

    I received an error message that said system config had changed correct date and time and security settings.  So I reset the date and time in the System Configuration menu, I reset the passwords in the SC menu.

    I tried hitting F1 right away, CTRL ESC right away, and Del right away.  What happens now is I will here a few beeps and then I will get a keyboard error, which brings me back into the System Configuration menu.

    I hate this computer!!
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    Author Comment

    by:GDoucette
    Ok,  finally was able to change the start sequence!! :)

    Now I am going to use the recovery and repair IBM CD.
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    Author Comment

    by:GDoucette
    Running a diagnostic to see if I can pick up the problem,  why it keeps giving me the no op system error.  I am sure it becasue there is no operating system but it was doing this with the old HDD as well.
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    Expert Comment

    by:Eric
    boot to a floppy boot disk..  you can create one at http://www.bootdisk.com

    boot to the floppy

    run fdisk and create a partition on the drive

    reboot the computer to the floppy

    at the prompt type:   format c: /s

    when complete, reboot the computer, and it should take you to the c:\> prompt..

    your hdd should then be ready for a o/s




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    Author Comment

    by:GDoucette
    OS is installed,  still not sure why I was getting the No OS message, but waiting to see if it will happen again.
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    Assisted Solution

    by:Focusyn
    Two things to add:

    Number one, assuming all your hardware is working properly, and the only reason you need to boot from CD is to reinstall the OS, do as egiblock says, and boot from a Win95b or win98 boot disk, which has built-in ATAPI CD support.  It will enable the CD rom as a drive letter from which you can execute what ever is on there once you've properly partitioned and formatted the new hard drive.

    Number two, as you said you were having similar problems before replacing the drive, I think something smells a little fishy with your hardware.  At my previous job, we were basically an all-IBM shop, and I know that compared to other systems, IBMs seem to lose or malfunction their IDE controllers more frequently, and this may be your case, although I fail to see how you would have been able to run the previous recovery attempt in the first place if that was the problem.  The best way to check this however, is to see step one.  If that doesn't work, then you most likely have a loose cable connection, bad cable or a malfunctioning drive or IDE controller.  PS - A malfunctioning CD-ROM on the same chain can cause these problems by not terminating the chain properly etc.  To eliminate the CD rom as the cause of any IDE problems, move it to secondary master and leave the hard drive on its own chain as primary master and see what transpires.

    Also, it sounds to me like the "System Configuration" that you are getting to IS the bios menu.  Boot Sequence is usually under advanced or somethin glike that on those IBM machines.  It's a sub-menu of a menu, different places on differetn machines.  Some of the older ones we had did not have configurable boto sequence but defaulted to floppy, CD, Hard drive, PXE in that order.
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    Assisted Solution

    by:ogai
    It sort of sounds ike the  reason your old drive was giving you the problem (unless it was making ungodly noise) is that your battery was either loos or dying.

     If there's not enough power to load the parameters originally set for drive, then system changes to some similar drive type and the acces mode will default to something other than what the drive was set use. (usually Auto but the bios was originally designed to favor most likely case so) some of the settings like LBA are not the first choice.

    As for breaking the clip off the battery holder. Every time you shut the machine off it will default to original (factory default) settings for everything that can be adjusted in the bios.
     If you don't have to reboot it'll run fine forever, but if it is powered down or the equivalent it will revert untill the battery is replaced.

    The broken clip is a problem, unless you can solder and use lowtemp solder. In which case you wold attach the leads of a substitute battery pack to the contact points on the broken one and attach the new batt to the case with tape or velcro.

    The easiesat swap is a four AA pack lthat can be found in almost every old PC curently being tossed on a daily basis by somebody. Or you can find them in electronics salvage places or electronicscomponent suppliers for about 1 to 5 bucks.
     AA batteries will last on average 1year but good batterries can last longer.
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    Author Comment

    by:GDoucette
    Is that little round battery the same thing as a CMOS battery?

    Also can that whole peice be replaced or was the peice I broke off part of the mobo?

    Thanks,
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    Expert Comment

    by:Eric
    the little round battery (c2032 i believe) is the cmos battery...  

    the metal clip on there, if broken off, can't be replaced (i  believe...  )



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    Expert Comment

    by:Gaud-wo
    I broke off a plastic holder for that round flat battery (the type you find in wristwatches, but bigger) - that's CMOS battery. Managed to put the battery back in place. As long as it makes contact with the 2 metal pins (and it stays that way), all is OK.

    I thought that when the board has power (not necessarily turned on, just power plug in) the CMOS-BIOS settings are kept in memory, that's why you'd better not flash BIOS when power is plugged in - but that's just imho.

    As mentioned by others above, BIOS isn't always named BIOS, it may be called "system config", "CMOS config util", ... When you can see and change hardware data, it's BIOS.

    Maybe you can "fix" the drive in bios, detect it once and leave it that way, dont put it on auto-detect. This way your drive is less likely lost ("no OS"), unless you have failing hardware.
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    Expert Comment

    by:Cyber-Dude
    Simple?
    Press 'F2' constantly as soon as you power up your Laptop. It will choice you with three boot options. Choose the propper one...
    :)

    But, I'll dig a bit further to see if you can change that to a permanent solution.

    Cyber
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    Expert Comment

    by:Cyber-Dude
    Got your problem's solution from IBM:
    http://www-1.ibm.com/support/docview.wss?rs=0&uid=psg1MIGR-4Y67AU&loc=en_US

    Good luck

    Cyber
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    Expert Comment

    by:Gaud-wo
    Is it a laptop? Didn't know that...
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    Author Comment

    by:GDoucette
    No its not a laptop.

    So here is an update.  Everything seems to be working ok.  I left it on all night and rebooted a few times today.  Checked the BIOS and the settings have stayed the same.

    I am currently converting the drive to NTFS and installing Win XP.

    The only think I haven't tried that was listed in the article posted by Cyber-Dude was switching the cables.  If the problem appears again I will try that. So far so good though,  I will keep you posted.
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    Expert Comment

    by:Gaud-wo
    Yes, HDD problems may have some causes, including (but not limited to) Master/Slave, Cable, HDD Controller board, HDD Mechanics, HDD Disk, Motherboard Controller, HDD Rom, and Software problems.
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    Expert Comment

    by:dignz
    Question for GDoucette ...

    I am having same problem with a Netvista.  You said.... Ok,  finally was able to change the start sequence!! :)

    How did you do it?  I can not find the boot sequence option anywhere!

    Thanks

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    Author Comment

    by:GDoucette
    Are you able to get into the BIOS?

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    Expert Comment

    by:funkmyer
    Yes what did you do to access  the bios??
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