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Configure RD access from outside

Posted on 2004-10-26
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Last Modified: 2010-04-19
Hi,

I have RD access to the 2003 server from within the network, but not from outside. I need a little more detailed instructions. I have tried to ajust NAT and basic firewall, but no luck yet. I would appreciate even a reference for (inexpensive) help.
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Question by:kerzner
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12 Comments
 
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kelo501 earned 1500 total points
ID: 12417245
no help needed...

what is the firewall you are using?

you need to set a static route from the internet to the ip address of the serveron port 3389 and 3390.

that should do it.  if you need more help tell me what NAT / firewall device you have and I will send you the direction from the vendor web site.  They should also be in the book.

Hope this helps.

kelo

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by:kerzner
ID: 12418599
I did this, and it worked. Still, now it does not authenticate. Same username and password work from inside the network. What should i look at? And then, it stopped connecting, I must have ruined some other settings. I know i am vague, but which settings should I check?
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Expert Comment

by:kelo501
ID: 12426564
Make sure the user is a member of the remote users group.

Try the administrator account as a test it is in the correct account by defult.

2nd make sure your account is not locked.


This is rather straight forward.  You should not be changing to many settings.

Check that and see if it works if not let me know.

But I will need better info on the issue to help more.

kelo501




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Expert Comment

by:kelo501
ID: 12426591
ok I read that again sorry if the user works inside but not outside it is not the user.  so dont worry about mebership but make sure you are not locked out.

email me your IP address at klong@integra1.net

DO NOT SEND USER NAME OR PASSWORDS I JUST WANT TO SEE IF I CAN HIT THE SERVER.

AGAIN NO USER NAME OR PASSWORD!!!!!!

kelo
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Author Comment

by:kerzner
ID: 12426696
shmsoft.tzo.com goes there
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Expert Comment

by:kelo501
ID: 12429022
OK i get there but no answer from the server.

1. make sure you opened tcp and udp port 3389.

2. click START>CONTROL PANEL>ADD REMOVE PROGRAMS> WINDOWS COMPONENTS  make sure terminal server is not installed nor is terminal server licensing

3 right clik MY COMPUTER> PROPERTIES> REMOTE  make sure the check box for remote conections is cleared

4. reboot the server

5. right clik MY COMPUTER> PROPERTIES> REMOTE  and check the remote conections box.

6. test remote connection again.

Notes:  If you are not getting to the logon screen then we are not connecting to the server.  This is before we would even start to troubleshoot user accounts or policys.

the parts in play are the one above and the firewall/NAT plus maybe your TCP/IP settings on the server.
kelo
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by:kerzner
ID: 12429157
You say "terminal server is not installed nor is terminal server licensing". I know that I have these, because I thought they are needed. I will uninstall them. What are they for then?

The server was rebooted just now.
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Expert Comment

by:kelo501
ID: 12429344
they are used if the server is to be used as a true terminal server.  This would mean have users loggin  from thin clients, legacy clients or remote clients.  The server would then run all there applications that were published.  In 2000 there were two options application mode or remote administration mode.  In 2003 it is application mode only.  Remote administration mode is configured with the check box on the remote tab.

kelo
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Expert Comment

by:kelo501
ID: 12429359
Make sure your IP address 24.174.73.138
kelo
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Author Comment

by:kerzner
ID: 12429953
i removed terminal server role, and got no connnection at all
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Expert Comment

by:kelo501
ID: 12432982
OK thats good.
Now go to
MY COMPUTER > PROPERTIES> REMOTE TAB

and enable it from there.

kelo
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LVL 1

Author Comment

by:kerzner
ID: 12444500
There was a bug in Linksys router, where it would force-redirect, ignoring my instructions. But thank you for the effort to help. I saw that I was on the right way. NIXsolutions.com company helped me fix it.
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