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Where oh where can drive be

Posted on 2004-10-27
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Last Modified: 2012-05-05
My hard drive has been giving problems for the past two days. It is a Maxtor 200GB drive. I managed to get the drive to restart and work and allow my system to boot up. The drive will only work on the Promise raid card when setup to IDE. When the computer boots up My motherboard P4P800-E "sees" the drive on the RAID port however when windows in running it does not "see" the drive anywhere even if I use Disk Manager. What could be the problem? My drive is a Maxtor 200GB drive on a P4P800-E mother board.
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Question by:PawloA
    11 Comments
     
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    Expert Comment

    by:Luc Franken
    Hi PawloA,

    Does device manager show any problems with the Raid Controller?
    Does the device manager show the drive?
    Have you checked the Raid controllers configuration if it's set the right way (e.g. in an array)

    Greetings,

    LucF
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    Expert Comment

    by:nobus
    For RAID, you need 2 drives, so did you connect the drive to to the plug near the memory?
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    Expert Comment

    by:crazijoe
    My question would be why doesn't the drive work on the MB main IDE channels. Does the BIOS show the drives when it is connected to the primary IDE channel.
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    Expert Comment

    by:Cyber-Dude
    Install SP1 before any of this...

    Try to use the 'diskpart' utility.

    Start => Run... => Type 'cmd' and press 'Enter' => type 'Diskpart' and press 'Enter' => Type 'list disk'.

    Do you see your drive within the OS?

    Cyber
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    Expert Comment

    by:Cyber-Dude
    I mean SP1 and forth...
    ;)

    Cyber
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    Author Comment

    by:PawloA
    the RAID is configured to IDE. I tried that drive in the IDE port as both a master on the secondary and slave on either IDE. The system will recognize the disk type (displaying the drive type in the IDE configuration at startup). However when I choose my computer or go to Control Panel/Administration Tools/Computer Management/Disk Management, the system at that point does not "see" the drive at all. Explain please? I tried Diskpart and the drive is not seen. The "OS" XP does not see the drive.
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    Expert Comment

    by:mcp_jon
    Try to go to the Bios and deactivate "Promise SATA Controller"

    Best Regards !
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    Expert Comment

    by:Luc Franken
    PawloA,

    Like I asked in my first comment, does the device manager see the disk? (So I don't mean Disk management)
    And, also, have you added the disk to an array yet? The promise controller needs to have the disk assigned to something before windows will notice it's there.

    LucF
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    Author Comment

    by:PawloA
    I checked the device manager and the Disk is not found there. I have not added the disk to an array. I assume you mean RAID-0 or RAID-1. This array setup is new to me. the Raid controller is configured to IDE currently.
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    Accepted Solution

    by:
    Set to IDE should be ok, some controller cards need to have a single disk into a RAID-0 array (striping) of only one disk. (doesn't make any sense if you think of it)
    This controller came with a setup disk, have you tried the drivers on the disk yet? Otherwise, without knowing the exact model, but can you try downloading some newer drivers?
    http://www.promise.com/support/download/download_eng.asp

    LucF
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    Author Comment

    by:PawloA
    I used the Maxtor utility and had the same problem. I also installed a new power supply in my computer and put my 200GB drive as a slave.  IT WORKED!!! I am currently backing up all my data and will attempt to find out why drive C: (primary partition) did not want to boot up. The problem most likely stemmed from the power supply and it may have done something to the drive; although I did wonder why it did not work in the other computer as a slave?
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