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totalimpact

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users cannot login after password change domain -HELP!!!

login attempts reply with:

The system could not log you on. Make sure your User name and domain are correct, then retype your password...

I know this is some type of account caching issue. I changed all the passwords on the domain last night, and nobody could login this morning, after a server reboot and workstation reboot, many could, I have tried releasing the Ip and flushing DNS. This allowed a couple more people to logon, but there are still about 10 users that cannot login. The domain admin can login, but i did not change that password.

I can only assume it is attempting a kerberos authentication and timing out to then try the cached authentication info.

This is critical, so if anyone knows a solution, it is greatly aprpeciated.
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totalimpact

ASKER

I have also tried setting this registry key with no luck.

Hive: HKEY_LOCAL_MACHINE
Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Name: CachedLogonsCount
Type: REG_SZ
Value: 0 no cached pw
How did you change the passwords, individually or through GP?
OMG I lost my mind!!!  Ignore that question.

How did you change all their passwords, through setting expiration, or manually changing them?

Can you try removing on of the workstations from the domain and re-adding it?
I reset them manually in active directory.

Sorry, it seems that registry key did work, but for some reason i had to reset the passwords in active directory one more time.

Hive: HKEY_LOCAL_MACHINE
Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Name: CachedLogonsCount
Type: REG_SZ
Value: 0



Ok so your are up and running?
yes, thanks for your efforts.

mods can close this.

I think you have to post in Support Forum to close and get your refund:

https://www.experts-exchange.com/Community_Support/
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