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users cannot login after password change domain -HELP!!!

Posted on 2004-10-27
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Last Modified: 2013-12-04
login attempts reply with:

The system could not log you on. Make sure your User name and domain are correct, then retype your password...

I know this is some type of account caching issue. I changed all the passwords on the domain last night, and nobody could login this morning, after a server reboot and workstation reboot, many could, I have tried releasing the Ip and flushing DNS. This allowed a couple more people to logon, but there are still about 10 users that cannot login. The domain admin can login, but i did not change that password.

I can only assume it is attempting a kerberos authentication and timing out to then try the cached authentication info.

This is critical, so if anyone knows a solution, it is greatly aprpeciated.
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Question by:totalimpact
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10 Comments
 

Author Comment

by:totalimpact
ID: 12424746
I have also tried setting this registry key with no luck.

Hive: HKEY_LOCAL_MACHINE
Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Name: CachedLogonsCount
Type: REG_SZ
Value: 0 no cached pw
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LVL 6

Expert Comment

by:nihlcat
ID: 12424869
How did you change the passwords, individually or through GP?
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LVL 6

Expert Comment

by:nihlcat
ID: 12424915
OMG I lost my mind!!!  Ignore that question.

How did you change all their passwords, through setting expiration, or manually changing them?

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LVL 6

Expert Comment

by:nihlcat
ID: 12424952
Can you try removing on of the workstations from the domain and re-adding it?
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Author Comment

by:totalimpact
ID: 12424964
I reset them manually in active directory.

Sorry, it seems that registry key did work, but for some reason i had to reset the passwords in active directory one more time.

Hive: HKEY_LOCAL_MACHINE
Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Name: CachedLogonsCount
Type: REG_SZ
Value: 0



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LVL 6

Expert Comment

by:nihlcat
ID: 12424974
Ok so your are up and running?
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Author Comment

by:totalimpact
ID: 12425554
yes, thanks for your efforts.

mods can close this.

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LVL 6

Expert Comment

by:nihlcat
ID: 12425682
I think you have to post in Support Forum to close and get your refund:

http://www.experts-exchange.com/Community_Support/
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Accepted Solution

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PashaMod earned 0 total points
ID: 12464024
Closed, 500 points refunded.
PashaMod
Community Support Moderator
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