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users cannot login after password change domain -HELP!!!

Posted on 2004-10-27
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Last Modified: 2013-12-04
login attempts reply with:

The system could not log you on. Make sure your User name and domain are correct, then retype your password...

I know this is some type of account caching issue. I changed all the passwords on the domain last night, and nobody could login this morning, after a server reboot and workstation reboot, many could, I have tried releasing the Ip and flushing DNS. This allowed a couple more people to logon, but there are still about 10 users that cannot login. The domain admin can login, but i did not change that password.

I can only assume it is attempting a kerberos authentication and timing out to then try the cached authentication info.

This is critical, so if anyone knows a solution, it is greatly aprpeciated.
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Question by:totalimpact
    9 Comments
     

    Author Comment

    by:totalimpact
    I have also tried setting this registry key with no luck.

    Hive: HKEY_LOCAL_MACHINE
    Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon
    Name: CachedLogonsCount
    Type: REG_SZ
    Value: 0 no cached pw
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    LVL 6

    Expert Comment

    by:nihlcat
    How did you change the passwords, individually or through GP?
    0
     
    LVL 6

    Expert Comment

    by:nihlcat
    OMG I lost my mind!!!  Ignore that question.

    How did you change all their passwords, through setting expiration, or manually changing them?

    0
     
    LVL 6

    Expert Comment

    by:nihlcat
    Can you try removing on of the workstations from the domain and re-adding it?
    0
     

    Author Comment

    by:totalimpact
    I reset them manually in active directory.

    Sorry, it seems that registry key did work, but for some reason i had to reset the passwords in active directory one more time.

    Hive: HKEY_LOCAL_MACHINE
    Key: Software\Microsoft\Windows NT\CurrentVersion\Winlogon
    Name: CachedLogonsCount
    Type: REG_SZ
    Value: 0



    0
     
    LVL 6

    Expert Comment

    by:nihlcat
    Ok so your are up and running?
    0
     

    Author Comment

    by:totalimpact
    yes, thanks for your efforts.

    mods can close this.

    0
     
    LVL 6

    Expert Comment

    by:nihlcat
    I think you have to post in Support Forum to close and get your refund:

    http://www.experts-exchange.com/Community_Support/
    0
     

    Accepted Solution

    by:
    Closed, 500 points refunded.
    PashaMod
    Community Support Moderator
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