Solved

Netmeeting connection problem

Posted on 2004-10-27
205 Views
Last Modified: 2010-03-18
Ok..I just got a web cam to install on our network. The problem is that from the outside of our network I can access the cam..no problem. But from the cam to the outside..no go.. In other words..If I start the call from the outside , it does work, and you do get video and audeo both ways. But if you start the call from the cam, it will not connect to the outside. I can ping good both ways..The firewall is letting the info out..so where is my problem?? Stump on this one...Thanks
0
Question by:acpress
    10 Comments
     
    LVL 49

    Expert Comment

    by:sunray_2003
    Hi acpress,

    What OS are you using on both ends ?

    How about turning off the firewall on both ends.. That way can you make the call from your end ?

    After coming to XP , I have not used Netmeeting much but does both netmeeting got the same version ?

    Do you get any specific error message when you make a call to that end ?

    Can you make a video call fine from your end to a totally different computer through netmeeting ?

    SR..
    0
     
    LVL 49

    Expert Comment

    by:sunray_2003
    How are both computers connected to network through broadband and thru router ?
    0
     
    LVL 2

    Author Comment

    by:acpress
    What I have done is set up a laptop with a verizon air card so that it is on the outside of the firewall. The cam is on the inside if the firewall. I am trying to go from the cam to the netmeeting (XP). Going from the Netmeeting to the cam works , video and sound. But no connection from the Cam to the netmeeting. If I put the cam inside the network it works.  The firewall ports are open and I can watch the traffic pass thru..this is why I am stumped...No errors..
    0
     
    LVL 49

    Expert Comment

    by:sunray_2003
    >> I am trying to go from the cam to the netmeeting (XP).

    Hmm.. Not clear about your setup..
    Are you using XP on both ends ??

    What do you mean by Cam , windows messenger or MSN messenger or netmeeting ?

    0
     
    LVL 2

    Author Comment

    by:acpress
    Webcam..its a dlink that hooks in to the network.
    0
     
    LVL 49

    Expert Comment

    by:sunray_2003
    Is this one you are using
    http://www.dlink.com/products/?sec=1&pid=293

    or if not , can you give us the link of the equipment you are using

    SR
    0
     
    LVL 2

    Author Comment

    by:acpress
    That is the one the dvc-1100
    0
     
    LVL 49

    Expert Comment

    by:sunray_2003
    acpress,

    Let me think about it.. I have used this but I had the same on the other end.. So never had any issue..

    When you say firewall ports are open , which firewall are you talking about..

    have you checked the configuration of the Dlink..  donot remember if there is any firewall settings there..

    check you XP machine if the inbuilt firewall is turned off and netmeeting can accept incoming calls.
    0
     
    LVL 2

    Author Comment

    by:acpress
    We use a watchgaurd firewall. I made a policy to except and let thru ports 1720, 1731, 389, 522. And also the ports that dlink wanted open.
    0
     
    LVL 49

    Accepted Solution

    by:
    can you test as I had asked in my first suggestion comment , what happens if you turn off firewall on either ends.... Will that allow incoming calls to your netmeeting..
    this would just prove that connection is fine without firewall..
    0

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Do You Know the 4 Main Threat Actor Types?

    Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

    Have you ever set up your wireless router at home or in the office to find that you little pop-up bubble in the bottom right-hand corner of Windows read "IP Conflict - One of more computers on the network have been assigned the following IP address"…
    We recently endured a series of broadcast storms that caused our ISP to shut us down for brief periods of time. After going through a multitude of tests, we determined that the issue was related to Intel NIC drivers on some new HP desktop computers …
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…

    933 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now