Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Move default inbox from personal folder to Exchange Mailbox in outlook 2003

Posted on 2004-10-27
Medium Priority
Last Modified: 2008-02-01
We have a remote user who has outlook 2003. He went into the control panel and opened mail. We clicked "add a new email account". He checked "Microsft exchange Server", he then typed the name of the exchange server, checked the box "cached exchange mode" and typed name in user account. He checked the "check name" and it the name was underlined.

It then went to a prompt, do you want it on private or personal folders. He checked the box
personal folders. When he opened outlook it removed his mail from the exchange server and placed it in in inbox under his personal folder. That mail is no longer on the exchange server.

How can we change outlook so the the mail remains on the exchange server and he can access it by opening the inbox under mailbox - his name rather than the inbox under personal folders
Question by:gardnerbartlett
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 49

Accepted Solution

sunray_2003 earned 1000 total points
ID: 12426065
open outlook
go to tools   --> email accounts --> view or change existing email accounts
his exchange server would appear there. click on it to enable it
At the bottom there should be
"Deliver new email to the following location" , in that press the drop down menu and choose mailbox ..

From now on , new email would go there

Also you should be able to copy the emails from personal folder to mailbox


Author Comment

ID: 12427159
Worked!, thanks a lot
LVL 49

Expert Comment

ID: 12427170


Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
This article describes how to import Lotus Notes Contacts into Outlook 2016, 2013, 2010 and 2007 etc. with a few manual steps. You can easily export and migrate Lotus Notes contacts into Microsoft Outlook without having to use any third party tools.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question