cd drive

my friend is running a amd-k2 motherboard pc
256ram
win 98
he put a cd in and it played but when he went to install a game it did not show the "D" DRIVE only "a" abnd "c".
can you tell me what to do so the "d" drive shows up.
dlawreAsked:
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collinwingetCommented:
an old computer of mine with windows 95 used to do basically the same thing- it didn't show that my cd drive and sound card existed- so whenever i had to use them i had to do a "add new hardware" thingy. So whenever it disappeared off of explorer, i just went into add new hardware and did the scan thingy, and it showed up. could there be a conflict with another hardware? (i don't know if thats possible or not with a cd-drive) does it show up in device manager with an exclaimation point for the icon? that means you need to give it new IRQ and such. hope this helps
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blue_zeeCommented:

If that happened suddenly:

a) the CD drive may have a problem;

b) the cable(s) and plug(s) may need resetting (disconnect and reconnect firmly).

Zee
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dlawreAuthor Commented:
don tthink anything wrong with cd drive , the cd that played was a music cd.
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blue_zeeCommented:

If Windows doesn't see the CD drive...
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dlawreAuthor Commented:
should i try and install the drive again he has the disk
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blue_zeeCommented:

If you mean unplug cables, check them, maybe even replace them, yes.

Plug everything back, assuring they are firmly reset and see if it comes back to life again.

Windows will install drivers upon reboot.

Good luck.

Zee
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collinwingetCommented:
is it still recognized in Cmos? the bootup setup thingy? i had a computer that randomly kicked out cmos settings for no reason. check to see if the slot where the cd drive is has CDROM or SCSI or AUTO instead of NOT INSTALLED Or something like unto it. I was thinking since it was a music cd it was just playing through the cables in the back, with no aid from the operating system. i think the cd drive can be totally unplugged from the IDE and still play a music cd if the right cable is connected from the sound card to the drive.
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dlawreAuthor Commented:
it recognises the cdrom in the bootup stage and when i look in the systems manager all seems ok but when i go to windows explorer it only shows drives a and c?
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dlawreAuthor Commented:
device manager shows all is clear
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collinwingetCommented:
I guess test if the cables are good- can you put in another drive? or switch the HD and cd drive, and see if the hard drive comes up in windows with the cd drive's cables. that will tell ya if the cables are the problem. also, make sure that the IDE cable isn't a prong off. some of the older ones don't have a plastic thing around the pins so it will let you put the cable in off center, messing everything up.
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caza13Commented:
Unable to Access CD-ROM Drive After Installing Windows 98

After you install Windows 98, you may be unable to access your CD-ROM drive. This can occur if you have a dual-channel IDE (Integrated Device Electronics) controller installed in your computer. To fix this:

Select Start > Settings > Control Panel, and double-click System
select the Device Manager tab
Double-click the Hard Disk Controllers branch to expand it, select your IDE controller, and then select Properties
Select the Settings tab
In the Dual IDE Channel Settings box, select Both IDE Channels enabled, and then click OK (2 times), and restart your computer

http://www.windows-help.net/windows98/troub-161.htm
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