Solved

Can't exit Outlook 2000 after opening a Note - "Could not complete the operation. One or more parameter values are not valid."

Posted on 2004-10-27
638 Views
Last Modified: 2008-07-11
When I attempt to exit Outlook 2000 in the normal way using File/Exit and Log Off, an error is reported:

"Could not complete the operation. One or more parameter values are not valid."

There's an OK button.
When I press it, I get another dialog saying:

"The note will be closed and your changes will not be saved."

There's an OK button and a Cancel button.
If I click the OK button, I get the error message again.
If I click the Cancel button, it cancels, but Outlook is still running. (I was trying to exit it.)

This only happens if I have opened or created a Note at some time while I've had Outlook open.
Also, it may be significant that I use Outlook to synchronise with a Palm OS PDA device.
0
Question by:peparsons
    8 Comments
     
    LVL 49

    Expert Comment

    by:sunray_2003
    Follow this one by one and see if that would help your case

    a)Open outlook .Go to help menu and click "Detect and repair". Check if this would help.

    b) Repair PST : http://www.slipstick.com/problems/scanpst.htm

    c)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again

    d)Check for spywares and virus

    e)If nothing works out repair or reinstall office go to control panel --> add/remove programs --> scroll down to office click on "change" and repair or reinstall . Then make sure to update going to http://officeupdate.microsoft.com

    0
     
    LVL 2

    Assisted Solution

    by:mekanoo
    The comment: "Could not complete the operation. One or more parameter values are not valid."
    is shown if a database in the background is not correctly filled with all required field-values.

    therefore i suggest the synchronization software of your palm has a little leak ,
    that appears in the situation you described.
    actually some fields of the dataset are empty .....
    if the programmer didn't reckon with that the updateoperation in that datarow stops and gives
    the message ..:''Could not....

    so : don't worry too much just adapt to it....


    (i'm far away of being arrogant : some one sayd recently to me : Oh ! This must be a banana-construction !
    What ? a banana-construction ! :: product ripenes at customer.....)
    0
     

    Author Comment

    by:peparsons
    Thanks for your quick response and useful ideas. Here's the results:

    a) I'd already done a "Detect and Repair". I had a problem that when I minimised Outlook it would't maximise by just clicking on the icon in the taskbar. Instead I had to right-click and select Restore. This problem was sorted out by the Detect and Repair, but the exiting problem wasn't affected.

    b) I wasn't previously aware of this program. I tried it, but sadly it reported no errors and made no difference.

    c) This is a PC that I've reloaded in the last week (for unrelated reasons). I had this problem before the reload too. So, it's a new profile anyway.

    d) As I said, it's a newly loaded PC. I have a virus checker installed (ClamWin) and I've run Spybot Search & Destroy to make sure it's clean and to immunise it. I don't think it's a Spyware/Virus problem.

    e) It's a new installation, and I've done a Repair/Install recently anyway. However, I wasn't previously aware of the link for updating Office. I tried that and it didn't exactly fix the problem, but it has affected it. What happens now is that I still get the error message, but when I click "OK", it exits.

    So, you've been a massive help and I can cope with the problem now. (I don't have to kill Outlook from the Task Manager.)

    What I'd like to do is to leave this question open for a couple more days in case anybody else has any bright ideas.

    Thanks.
    0
     
    LVL 49

    Accepted Solution

    by:
    Check this
    http://support.microsoft.com/default.aspx?scid=kb;en-us;842942
    and see if you have any add-in because of the PALM synchronization s/w

    0
     

    Author Comment

    by:peparsons
    I have to admit, I don't know much about Add-Ins, but I know where to find them in Outlook...

    I found the following COM Add-Ins:
    Outlook Synchronization

    I found the following Add-Ins:
    OutlookSync
    Chapura Settings
    Net Folders
    Bynari Insight Connector
    Internet Mail
    Exchange Extensions property pages

    So, referring to the MS article, I don't have Office Live Meeting, and I'm using Outlook 2000, not 2003.
    The Chapura Add-In is for the Palm synchronization.
    The Bynari Insight Connector is for connecting to a linux server which behaves similar to an Exchange Server.

    Do you think I should do what it says in the Workround from the MS web site?
    0
     
    LVL 49

    Expert Comment

    by:sunray_2003
    I was aware that you had OL 2000.. Forgot to mention in my previous comment about that..

    What do you plan to do according to that workaround ?
    0
     

    Author Comment

    by:peparsons
    I think was the MS article is saying is that if you're going to install 3rd party add-ins, you need to do it after you've installed all the MS stuff, including any add-ins.

    So, in the spirit of that article, I could:
    1. Uninstall the Bynari software.
    2. Uninstall the Palm software.
    3. Uninstall Outlook.

    Then start again:
    1. Install Outlook.
    2. Apply any upgrades there may be using the http://officeupdate.microsoft.com web site you told me about.
    3. Install the Bynari software.
    4. Install the Palm software.

    But it will take quite a long time and I'm not sure how likely it is to work.
    0
     

    Expert Comment

    by:Technical-ZA
    I have the same problem. We recently restored exchange 2003 and some of the users using client outlook get the same error. Any ideas
    0

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone. Privacy Policy Terms of Use

    Featured Post

    IT, Stop Being Called Into Every Meeting

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
    Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    875 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    11 Experts available now in Live!

    Get 1:1 Help Now