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aprillougheedFlag for United States of America

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DVD burner will not recognize Disc - Iomega Super DVD - Iomega HotBurn

I just purchased the following DVD burner and DVD discs.  I installed the burner software (Iomega HotBurn) successfully, but when I click "create disc" - the program says there is no "burnable" DVD available.  

I selected the "create a data disc" option.  I didn't install the "Pro" features as I'm only trying to burn data from my Laptop to a DVD.

Can you tell me what's wrong?

DISKS - US DIGITAL DVD+RW 2.4X 25-PACK (G70-C45326)
 
BURNER - Iomega Super DVD Writer / 16x4x16x DVD+RW / 8x4x16x DVD-RW / 40x24x40x CD-RW / USB 2.0 / Dual / Sonic Software / DVD Burner (I21-5456)

This is a bit urgent as I need to start backing up my data discs asap.

I'm on a Toshiba Laptop running XP Professional service pack 2.

Thanks.  April
 
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AwesomeMachine

DVD+ type drives require DVD+ media.  There are 2 different types of DVD media: dvd- and dvd+.  Try using the DVD+R/RW media.
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ASKER

Hi - I've returned the burner and Tiger Direct is replacing it with a Plexor.

Please note that I did have the correct disks.  I used the recommended discs.
I tried formatting the discs.
I tried to make it work on two different computers.

I'll not be buying anything Iomega again.

Thaks, April