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Posted on 2004-10-27
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Last Modified: 2013-12-29
the problem is that  I'm  running spyware remover , and I get this message ,this program has perform an illegal operation and needs to close, and something like this   ( on the error message  window on detail  it says this , explore caused an  exception  03H
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Question by:canuto186
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Expert Comment

by:SheharyaarSaahil
ID: 12429361
Hello canuto186 =)

Try running it in safemode !!
and if possible try uninstalling and reinstalling it to check for the problem ??
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by:canuto186
ID: 12429451
thanks . I did and it seemingly worked , the other problem that I have is my home page  keep changing , what can I do about it , thanks
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Accepted Solution

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SheharyaarSaahil earned 2000 total points
ID: 12429470
First use msconfig to untick unwanted progrmas as described here >> http://netsquirrel.com/msconfig/
Then Download these tools and install them:
========================================================
AdAware ==> http://www.spychecker.com/program/adaware.html
SpyBot  ==> http://www.spychecker.com/program/spybot.html
CoolWebShredder ==> http://www.softpedia.com/public/cat/10/17/10-17-150.shtml
Stinger ==> http://vil.nai.com/vil/stinger
========================================================

Then Run all of them one by one in safemode and delete everything they detect.
Then delete the temporary internet files and history of IE
and run Disk Cleanup on ur hard drive to delete those temp and junk files.
Restart back in Normal Mode to check for the problems now ??

If still then problem persists, then Download HijackThis v1.98.2 from here, run it and Save the LOG file:
http://tools.radiosplace.com/HijackThis.exe

Then Post that log at this site >> http://www.hijackthis.de/index.php?langselect=english
and it will automatically analyse it for u,,, Fix the entries which it labels as Nasty :)
To Fix, check the lines and click on Fix Checked !!

HJT Log Tutoriol >> http://aumha.org/a/hjttutor.php

CAUTION: Before fixing the entries in hijackthis, make sure that they are really Nasty and can be deleted, better u first research for it on Google and then when u will confirm that they shud be deleted, Fix them. And whenever u run Hijackthis, run it from a New folder on ur desktop, so that in case of any problem, u can take advantages of its created backups of fixed items. And in case if u still face problems in dealing with it, just analyse ur log at the above site, and then scroll down where u will see a Save Analyse button, hit it and it will save ur Log Analysation, then copy the link of that page and paste it here, and we will check it for u :)
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