XP restarts during: any virus scan, or cleandisk, or diskwipe, or any action that touches RECYCLER folder
Posted on 2004-10-28
I've just reinstalled XP Home (a completely fresh reinstall) onto my partitioned C drive. After installation I did the usual driver updates, and downloaded/installed XP SP1. Prior to this reinstall I did daily Norton Antivirus scans (with most current virus defs.), Adaware, and Spybot scans. No virus or spyware problems were ever noticed recently.
Now, whenever I do any antivirus scan (Norton, Mcaffee, Zonelabs), either an online or offline scan, XP instantly restarts while scanning the C:RECYCLER folder. No specific information or error code is given upon restarting. When I do the CleanDisk utility, XP freezes about 10 seconds into it. Apart from this problem, XP is functioning perfectly.
Furthermore, I tried using a command line function to delete the C:RECYCLER folder. After doing this, XP would not boot up past the initial Windows screen, even when I tried in Safe mode. After several attempts, I managed to boot up successfully, but now the problem remains. I'm unable to do any virus scans because the system restarts while scanning C:RECYCLER.
Any ideas? Let me know if more information is needed. Many thanks!