Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Unable to match a name in the address list

Posted on 2004-10-28
Medium Priority
Last Modified: 2008-02-20
After creating one specific user I am unable to set up a profile in Outlook. It tells me "unable to match to a name in the address list.

I have no problem creating any other users and then setting them up. I can send an email externally and initialize the mail box. The appears in the mail box store, but I still get the message when setting up the outlook client.

I am having no problem creating and connecting any other users. I have deleted exchange attributes and started fresh, still no luck.

As a side note this user only logs on through terminal services, but I am testing the account with a local machine.

I am current with hotfixes and service packs. The box " do not show in address lists" is not checked.

We are bringing the Exchange server online this weekend, so.........HELP!
Question by:FFNM IT
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3

Author Comment

ID: 12433725
Additional Info, I just set up another user that logs on the same way, (only through Terminal services) and had no problem configuring her with outlook 2000. Hmmmmmmmm
LVL 10

Accepted Solution

dis1931 earned 1500 total points
ID: 12433817
Have you checked the name is spelled correctly, were these created manually or by script.  Did this person have a hyphen, long name, etc....sometimes this will be an issue when scripting user creation.  Have you tried deleting their mailbox and re-creating it?

Author Comment

ID: 12434547
Name is spelled Correctly. User was created manually. No hyphen, and user alias and mailbox are 3 characters long. Deleted and recreated mail box, same result.

Author Comment

ID: 12464099
Found errors in event viewer for everytime I tried to log him in. Did a repair on the user and he showed up in the GAL and I was able to connect to mail box. Thanks for your efforts dis1931.

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question