Posted on 2004-10-28
I am a newbie on EE so go easy on me.
I have a user here who has a Windows 2K ( SP4 ) and Office 2K (SP3) setup. Yesterday, I installed many windows updates, including upgrading her from IE5 to IE 6 ( company standard :( . As of today, whenever she tries to save existing, modified XL spreadsheet the whole PC goes to BSOD and reports the following:
That's it! No hint on what it might relate to. No hardware or new software ( other then the SP's ) have been installed lately. Microsoft's KB on the exception code is just about as informative. I found two similiar issues here on ee but they weren't much help.
I normally can find just about any solution here on ee or by google, but now I am at a loss.
Thanks for your help,