Outlook 2003 not sending recipient details
Posted on 2004-10-28
Hoping someone has a swift answer to this - can't send any e-mail !
A while ago I was trialling an Outlook plug-in that synchronised my contacts and diary with an online service (a Mirapoint server based hosted e-mail system that we're considering using to host our pop3 and imap accounts) called SynQ. Seemed OK, and I removed it once I'd finished.
After the removal things seemed OK until this morning, when I found that every mail I sent refused to go. They are returned with:
503 Valid RCPT TO <recipient> must precede DATA
I then found that creating a new mail and clicking TO: generated a fault finding ldap server.
I checked and found that the default contacts location was the SynQ database. So I removed this from the list of contact directories, and from the main list of contact locations.
Made no difference but then I found that right-clicking the contacts folder and checking properties said there was an error generating the "General" tab.
I fixed that by checking the contacts folder was ticked as "show as an e-mail address book" then removing Outlook Address Book from directories and adding it again, and restarting Outlook.
However I still can't send mail. In a new e-mail, the TO: button now works - and if I enter a name and do CTRL-K it resolves from the address book. But whether I send from the address book or type the address out in full, or even if I reply to someone, every outgoing mail fails with the same error !
This one is driving me nuts, especially as it's MY laptop !
Any ideas ?