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Hit Counter didn't show up on the page(W2k3 server)

Posted on 2004-10-28
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Medium Priority
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Last Modified: 2013-12-24
Hi,

I want to add a Hit Counter to my web site(on W2K3 server). But after I added a hit counter by FrontPage, it didn't show up on the web page. I have removed Front Page Extension couple times and reinstalled it but still doesn't work.

Thanks.
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Question by:mrong
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16 Comments
 
LVL 12

Expert Comment

by:rcmb
ID: 12449871
Is the page with the hit counter in the root folder of your website? The problem is prbably related to the path to the hit counter. What displays where the hit counter should be?
0
 

Author Comment

by:mrong
ID: 12462102
Hi rcmb,

The page with the hit counter is in the root of my web site.
It displays "Hi Counter" with no image at where the hit counter suppose to display.

Thanks.
0
 
LVL 12

Expert Comment

by:rcmb
ID: 12462398
Check your web permissions and ensure everyone has browse access.

RCMB
0
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LVL 12

Expert Comment

by:rcmb
ID: 12462447
Another point I forgot to ask is are you viewing the site from a web server or from a disked-based web? Hit counters must be fetched from a web server in order to work properly. If you are just testing this on a local machine it will not function.

RCMB
0
 

Author Comment

by:mrong
ID: 12462563
RCMD,

I view it from a web server. When you say 'browse access', do you mean the file? The file can be browsed.

Thanks.
0
 
LVL 12

Expert Comment

by:rcmb
ID: 12462579
On your site permissions (tools, server, permissions) make sure everyone has browse access.
0
 

Author Comment

by:mrong
ID: 12462603
Do you mean from IIS or folder permisson?

Thanks.
0
 
LVL 12

Expert Comment

by:rcmb
ID: 12462616
From FrontPage.

RCMB
0
 

Author Comment

by:mrong
ID: 12462710
Hi RCMB,

I never did it from FrontPage. Could you please give me more details?
Thanks a lot.

0
 
LVL 12

Expert Comment

by:rcmb
ID: 12462775
Open your site in FrontPage and click on Tools, Server, Permissions

Set the group Everyone to browse.

RCMB
0
 

Author Comment

by:mrong
ID: 12462805
I have FrontPage2002 and I didn't see Server,Permission from Tools.
I use FrontPage to open the file from a remote workstation.( I mapped the drive(web server) from remote computer )

Thanks.
0
 
LVL 12

Expert Comment

by:rcmb
ID: 12462843
I have FP2002 installed as well. Have you clicked on the two down arrows to expand the menu? Is it grayed out?

RCMB
0
 

Author Comment

by:mrong
ID: 12462883
Ok. I have server there but it is disabled and I can click on it.
0
 
LVL 12

Accepted Solution

by:
rcmb earned 200 total points
ID: 12462949
Okay -- so we clear things up -- Not displaying a hit counter is normally only related to two items:

1. Permissions are not set correctly
2. Server Extensions are not installed or not installed correctly.

If you are opening your website from the server - which based on your indications you are not doing. It appears to me you are opening the site from a drive letter vice http://servername. This will prohibit things from working correctly as the site now points to some drive letter vice the actual server. Permissions are different now because the anonymous access account does not have access to the drive letter the site is pointing to.

Open your site via http vice a drive letter. Go to File, Open Site and enter http://servername or ip address of the server. This should open your site and allow you to edit as normal.

Editing a website via a mapped drive is a bad thing as it will tend to relate things to the drive letter vice the actual root web.

RCMB
0

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