Solved

Hit Counter didn't show up on the page(W2k3 server)

Posted on 2004-10-28
180 Views
Last Modified: 2013-12-24
Hi,

I want to add a Hit Counter to my web site(on W2K3 server). But after I added a hit counter by FrontPage, it didn't show up on the web page. I have removed Front Page Extension couple times and reinstalled it but still doesn't work.

Thanks.
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Question by:mrong
    14 Comments
     
    LVL 12

    Expert Comment

    by:rcmb
    Is the page with the hit counter in the root folder of your website? The problem is prbably related to the path to the hit counter. What displays where the hit counter should be?
    0
     

    Author Comment

    by:mrong
    Hi rcmb,

    The page with the hit counter is in the root of my web site.
    It displays "Hi Counter" with no image at where the hit counter suppose to display.

    Thanks.
    0
     
    LVL 12

    Expert Comment

    by:rcmb
    Check your web permissions and ensure everyone has browse access.

    RCMB
    0
     
    LVL 12

    Expert Comment

    by:rcmb
    Another point I forgot to ask is are you viewing the site from a web server or from a disked-based web? Hit counters must be fetched from a web server in order to work properly. If you are just testing this on a local machine it will not function.

    RCMB
    0
     

    Author Comment

    by:mrong
    RCMD,

    I view it from a web server. When you say 'browse access', do you mean the file? The file can be browsed.

    Thanks.
    0
     
    LVL 12

    Expert Comment

    by:rcmb
    On your site permissions (tools, server, permissions) make sure everyone has browse access.
    0
     

    Author Comment

    by:mrong
    Do you mean from IIS or folder permisson?

    Thanks.
    0
     
    LVL 12

    Expert Comment

    by:rcmb
    From FrontPage.

    RCMB
    0
     

    Author Comment

    by:mrong
    Hi RCMB,

    I never did it from FrontPage. Could you please give me more details?
    Thanks a lot.

    0
     
    LVL 12

    Expert Comment

    by:rcmb
    Open your site in FrontPage and click on Tools, Server, Permissions

    Set the group Everyone to browse.

    RCMB
    0
     

    Author Comment

    by:mrong
    I have FrontPage2002 and I didn't see Server,Permission from Tools.
    I use FrontPage to open the file from a remote workstation.( I mapped the drive(web server) from remote computer )

    Thanks.
    0
     
    LVL 12

    Expert Comment

    by:rcmb
    I have FP2002 installed as well. Have you clicked on the two down arrows to expand the menu? Is it grayed out?

    RCMB
    0
     

    Author Comment

    by:mrong
    Ok. I have server there but it is disabled and I can click on it.
    0
     
    LVL 12

    Accepted Solution

    by:
    Okay -- so we clear things up -- Not displaying a hit counter is normally only related to two items:

    1. Permissions are not set correctly
    2. Server Extensions are not installed or not installed correctly.

    If you are opening your website from the server - which based on your indications you are not doing. It appears to me you are opening the site from a drive letter vice http://servername. This will prohibit things from working correctly as the site now points to some drive letter vice the actual server. Permissions are different now because the anonymous access account does not have access to the drive letter the site is pointing to.

    Open your site via http vice a drive letter. Go to File, Open Site and enter http://servername or ip address of the server. This should open your site and allow you to edit as normal.

    Editing a website via a mapped drive is a bad thing as it will tend to relate things to the drive letter vice the actual root web.

    RCMB
    0

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