Solved

Windows 2003/Citrix - Automatically Locking Console after 10 Minutes

Posted on 2004-10-28
1,048 Views
Last Modified: 2012-06-21
I have Citrix Metaframe XPe running on Windows 2003.  When my users login to my published applications, after 10 minutes of inactivity,
the console will automatically lock, forcing them to type in their password again to gain access back to the application. (i.e. Typical of the default setting in Win2K3).  Although I have modified the registry and set the screensaver to none under HKEY_USER and made the change under display settings this still happens to the users.  If am logged in at the server console itself, the screensaver will never come on or the console lock.  It only happens to the users using the published applications and/or citrix desktop.  I have opened a ticket with Citrix and have not heard back from them yet, so I am making an attempt here to resolve this problem.  Yes, I know having the console to lock is a good security thing, but this is a setting that GM wants turned off for our users on the production floor.  Apparently they struggle at retyping their password in and end up locking theirselves out for good.  Any help would be appreciated.
0
Question by:dmccampbell
    3 Comments
     

    Expert Comment

    by:kvanderau
    Hello,
    I am having the same issue with windows 2003 and Citrix. Even after removing the reg key and having the users check their display settings each time when connected.  Now my users don't get the lock screensaver, now their session just disappears and they have to log back in as if it was their first connection.  I have verified not only all Term Services settings, AD settings and Citrix connection settings and EVERYTHING is set to no timeout but the sessions still disappear.  Sometimes it's 10 min and othertimes the sessions stay connected all day.   Any help, I would GREATLY appreciate it!

    0
     
    LVL 9

    Accepted Solution

    by:
    Just on a whim have you tried disabling the screen saver in the local policy on the machine?  You can do this by Going to:

    Run>(type)gpedit.msc
    Navigate to User Configuration>Administrative Templates>Control Panel>Display
    Disable Screen Saver, Screen Saver Executable, and Password Protect Screen Saver

    I would also be curious to see a GPResult for the user and computer on this machine.

    Hope this helps
    Crow
    0
     

    Author Comment

    by:dmccampbell
    That did the trick!  Why did I not think about that?  Works like a charm!  All my users (especially GM) are happy!

    Thanks Crow!

    Danny
    0

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Threat Intelligence Starter Resources

    Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

    The HP utility "HP Lights-Out Online Configuration Utility for Windows Server 2003/2008" could be of great use when it comes to remotely configure a HP servers ILO WITHOUT rebooting the server. We would only need to create and run scripts using thi…
    Scenerio: You have a server running Server 2003 and have applied a retail pack of Terminal Server Licenses.  You want to change servers or your server has crashed and you need to reapply the Terminal Server Licenses. When you enter the 16-digit lic…
    Want to pick and choose which updates you receive? Feel free to check out this quick video on how to manage your email notifications.
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

    846 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    6 Experts available now in Live!

    Get 1:1 Help Now