Hotmail - configuring to read HTML email
Posted on 2004-10-28
I'm running XP Home SP2 on my desktop. Years ago, under W98, I had established a Hotmail account for myself, and one for my wife. Just recently a problem has surfaced. My wife received an email in HTML format. It was readable. She forwarded it to me. When I try to open it, I get an error msg. saying the email is in HTML, cant be opened, and I need to configure my Hotmail account to read HTML.
How do I do that?
I sent a request for help to MSN's Hotmail support; and got an answer that doesn't help. They said to turn on RTF, under Hotmail options. I've done so, but still get the same error. Secondly, the answer is bogus, 'cause when I checked my wife's settings, RTF is not turned on; but, as I said before, that HTML email can be read on her account.
Thanks for any help,