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Exchange Webmail Not Working

Posted on 2004-10-29
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Last Modified: 2008-02-01
Hello all,

We are running the Exchange built-in webmail on Exchange 2000, on a Win 2000 server.

We had to reboot this server yesterday, and since then the webmail has not been accessible.

The address of it is: http://62.173.73.144/exchange/

We get a "The page cannot be displayed" error.

We had rebooted the server because we just installed a new router and fibrebox on our system, which has meant that our default gateway IP address has changed. Will this has screwed things up?

Can anyone please help?!

Thanks
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Question by:gjirvine3000
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5 Comments
 
LVL 4

Expert Comment

by:andrewharris
ID: 12442145
I am getting server not found.

Is 62.173.73.144 the new ip or the old one?

Is your iis server set to only expect connections on a specific IP Address?

Andrew
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Author Comment

by:gjirvine3000
ID: 12442155
Hello Andrew,

All we have changed is the Default Gateway. The IP address for the webmail has always been 62.173.73.144.

How do I check if the the IIS server is set to only expect connections on a specific IP Address?

thanks
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Accepted Solution

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andrewharris earned 1500 total points
ID: 12442274
If it worked that way before then it should be fine. Is the exchange server able to browse the web?

In fact, I can now ping the server, so I would say that the firewall is blocking port 80.

Can the web server itself get to http://62.173.73.144/exchange? or http://localhost/exchange?

Andrew
0
 

Author Comment

by:gjirvine3000
ID: 12442564
Thanks Andrew - we have found that since the changes we made, we need to open up port 80 to forward to the IP of our mail server. Once that's done I think we'll be back up and running.
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LVL 4

Expert Comment

by:andrewharris
ID: 12443145
Good to hear. Let me know if you still have issues.

Andrew
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