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Offline cache is corrupt in windows XP

Posted on 2004-10-29
Medium Priority
Last Modified: 2008-05-10

I have a XP pro machine with SP1 that will not fully synchronise the offline files. The size of the folder is ~500MB. The user can synchronise on another machine in the office without any problems. The machine has regular app log errors:
"a portion of the offline cache is corrupt. Restart the machine to clear the cache."
The workstation has been rebooted.
He has had some end of file errors, even when the offline folder is empty. I have tried disabling, deleting all files etc. I have reassigned him permissions to the folder.
Does anyone know how to completely recreate the offline cache?
Is this a particular file as with outlook.ost?

Any help is appreciated. Otherwise this is looking like a rebuild.

Question by:Dan_Scott
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Accepted Solution

SKULLS_Hawk earned 1000 total points
ID: 12442965
I assume you have deleted files from offline folder view?  Normally the stuff you have tried will do it.

You can reset offline files though.  To reset the offline files.

Go to folder options, then OFFLINE files.  Hold CTRL+Shift and click on Delete files.  This will generate a message about re-initialising offline files.

MS article describing above can be found below.


Author Comment

ID: 12444639
That worked, thanks.
We have no end of probs with offline files.

Expert Comment

ID: 12444762
I know what you mean, they are handy sometimes, but they are a pain in the rear.

I've had countless problems with them as well.  

Glad you got sorted.

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