The blind leading the blind

Very strange - just installed FPSE 2002 on a WinXP PRO box, with IIS and existing 2000 FPSE.

I'm getting a username and password box when accessing the site, either in the browser, FrontPage, SharePoint Admin, etc, etc.

Any ideas?

Thanks,
Sean

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seanpowellAsked:
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coreybryantConnect With a Mentor Commented:
Well there you go :)  Kiss that Main Admin account good bye I would say.   Seems something is corrupted there.

-Corey
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coreybryantCommented:
Do you have IUSR & IWAM settings set up properly?  :)

-Corey
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hhammashCommented:
Hi,

Change 2000 FPSE to 2002 FPSE

hhammash
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seanpowellAuthor Commented:
Apparently not.

Did you want to walk me through that - I'm 4 hours in and ready to cut the tail of my mouse. Can't think straight.

I'd also like a vacation, if you could handle that as well that would be great.
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hhammashCommented:
OK,

When you get ther username and password box,  and type the username and passowrd correctly,  do you have access to the site?

If yes:
Is your site on your Intranet (University, company ...etc)?  If yes,  you'll always get it.  

If your website is on a host company which is external hosting a private website,  then when you check username and password you should not be asked for them again.

hhammash
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coreybryantCommented:
If you right click on the folder - you should get properties.  Under Security - what do you have listed there?  Network / Network Service should be there as well as the internet guest acccount.  Does this Windows XP have SP2 installed?  What about that firewall?

-Corey
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seanpowellAuthor Commented:
>>and type the username and passowrd correctly

This is the problem - what username and password :-(
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coreybryantCommented:
(You can use the admin user name / password) - that way that will at least help / show you have access to it

-Corey
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seanpowellAuthor Commented:
Yes, now I just need to remember them. I haven't used them on this box in a coon's age.
I'll get back to you :-)

Thanks guys,
Sean
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hhammashCommented:
You're welcome sean
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seanpowellAuthor Commented:
Well, beats me. Tried "MyComputer", "Administrator", "Sean Powell". If I have a username, I'll be damned if I know what it is.
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coreybryantCommented:
Do you log into the Windows XP system?

-Corey
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hhammashCommented:
Hi sean,

Where is the site?  on your local drive? or on the Intranet?

hhammash
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seanpowellAuthor Commented:
Local, standalone box, which I log on to.
Clearly I have missed an important step here, just wish I knew which one. I'll see if I can find something in the kb articles somewhere.

Sean
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rcmbCommented:
Sean,

When you open the site how are you trying to enter -- machinename, localhost, etc.

Try opening http://localhost

If you are logged in as a OS administrator then the site should open without a problem. If you have copied this site over from another location I would remove server extensions from the site and then reinstall them. You may have some left over issues from the other site trying to interact here.

Curtis
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seanpowellAuthor Commented:
Thanks Curtis.

>>If you are logged in as a OS administrator then the site should open without a problem.
That's what I would have thought. I have uninstalled both sets of extensions for now... until I can find out why FPSE 2002 seems to need a name and password, of which the one's I use to log into the computer do not apply.

Sean
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rcmbCommented:
In FPSE 2002 if you have not assigned a user to the site then you will not have access. Go to the web adminitrator of FP2002 SE and add a user. Give the user admin level rights. Make sure the user is the user you are logged in as (you can select a user from the local network/machine or create your own user).

Curtis
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seanpowellAuthor Commented:
>>Go to the web adminitrator of FP2002 SE and add a user

I can't, that's the problem. Tryng to open the administrator asks me for a username and password, and subsequent attempts fail because the browser asks what to do with a dll file. It's very bizzare.
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rcmbCommented:
Remove 2002 server extensions and install 2000. Now add your login as an administrator.

Reinstall 2002 server extensions and this should pick the user up.

Curtis
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seanpowellAuthor Commented:
>>Now add your login as an administrator.
How exactly? I'm already logged into XP Pro as the administrator.
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coreybryantCommented:
Just curious - is port 4952 open?

When you go to the FP extensions admin side - it should ask you for a user name / password.  And you should enter the admin user name / password.  But for some reason, this does not work?  Do you have TS on the server?

-Corey
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rcmbCommented:
In FrontPage -- tools, server, permissions you can add users and assign rights.

Curtis
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seanpowellAuthor Commented:
>> is port 4952 open?
Yes, but we finished it off last night. I'm now into the sherry.

I'll check...

>> When you go to the FP extensions admin side - it should ask you for a user name / password.
It does.
>> And you should enter the admin user name / password.  But for some reason, this does not work?
Correct, the browser goes into an infinite loop, I assume becuase it wants the username and password that I use to start up the computer, but doesn't recognize them.

>> Do you have TS on the server?
Terminal Services? Yes.

Sean
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seanpowellAuthor Commented:
Curtis - that option doesn't exist on FP2000. It looks like this is also a FAT drive - I wonder if that is causing it ?
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coreybryantCommented:
IE has that option to block websites etc.  Do you have that option enabled on this website?  Do you have this website "trusted"?  

-Corey
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rcmbCommented:
That will certainly cause your problem. Just convert it to NTFS so you can set permissions correctly.

Curtis
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seanpowellAuthor Commented:
Okay....

1. Converted drive to NTFS.
2. Uninstalled both 2002 and 2000 SE.
3. Re-installed 2000 SE only.
4. Now even that default installation is asking me for a username and password to open localhost in FP.

This tab in IIS, it is correct? The password is dotted out - beats me what it could be. Is "this" the username and password that FP is looking for, because it's not what I use to log on to the machine with. At least I don't think it is.
http://www.pdgmedia.com/sp.gif

Sean
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coreybryantCommented:
When you hit browse - do you see the other user names listed for your computer?  What is the IUSR & IWAM?

-Corey
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seanpowellAuthor Commented:
http://www.pdgmedia.com/sp2.gif

What is the IUSR & IWAM??
How do I access those?
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coreybryantCommented:
Now hit advanced.  These are usually the internet users..

-Corey
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hhammashCommented:
Hi sean,

Is anonymous access in the folder properties in IIS encabled (checked) or not?

In IIS admin
Right click the folder and open properties.   Then,  look at the folder security.  Check the Anonymous access if it is not checked.

Regards
hh
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seanpowellAuthor Commented:
>>Is anonymous access in the folder properties in IIS enabled (checked) or not?
http://www.pdgmedia.com/sp.gif

>> Now hit advanced
http://www.pdgmedia.com/sp3.gif
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coreybryantCommented:
>>> Now hit advanced
>>>http://www.pdgmedia.com/sp3.gif

That might be the problem..  No users set up.  Can you set up a User and then add that to see if that works?

-Corey
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hhammashCommented:
Hi sean,

what happens if you create a new web, do you get the same box?

Try creating a new web and see if you can access it with no problem.  If you don't  you better uninstall IIS and reinstall it.  These things take a long time to be figured out.  Sometimes it is one of the bad things in Frontpage.

Regards
hhammash
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seanpowellAuthor Commented:
>>Can you set up a User and then add that to see if that works?

I'm sorry Corey - where do I do that?
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seanpowellAuthor Commented:
>>what happens if you create a new web, do you get the same box?
Yes - perhaps a re-install of IIS is in order....

Sean
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coreybryantCommented:
You can try to go to Control Panel -> Users.  And try that as a test

-Corey
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seanpowellAuthor Commented:
I added another admin account, still no go. Sorry guys for taking up all your time with this. I'm really stumped here and simply don't understand why FP needs a username/ password to open up localhost. Nothing is protected from what I can see.
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coreybryantCommented:
You mind creating a TS for one of us / all three to see if we can take a peak?
-Corey
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hhammashCommented:
It is one of the wierd thing of FP.  In dealing with stuff like that I usually don't give it a chance.  Just reinstall which makes things go right,  you dont' know why.

Yesterday while I was making changes in one of the webs on my local drive to test your problem, I got a problem in accessing the sites with a strange message,  no password and username.  I just uninstalled IIS and reinstalled it.  Now I can access the same websites.

Just a strange thing again by FP.

hhammash
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seanpowellAuthor Commented:
Hmmm - not out in the open. I'll send you an email Corey.
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seanpowellAuthor Commented:
I'll try an unistall of IIS first...
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coreybryantCommented:
Definitely. :)  Let us know how that goes first.

Thanks!

-Corey
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seanpowellAuthor Commented:
Well, no luck with Remore Assistance despite Corey's kind help. Even opening up http://localhost in a browser now prompts me, so clearly it's getting worse. Un/Re-installing IIS didn't appear to help. So there's a setting somewhere that messed up - obviously from when I originally tried to install FPSE 2002.

Thanks for all your help though :-)
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rcmbCommented:
Go to windows explorer and set permissions on the inetpub/wwwroot to everyone full control. Make sure you propagate the permissions down.

Now see if you can get in.

Curtis
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seanpowellAuthor Commented:
The folder options are Read Only and Archive. Read only is checked.

I'm thinking an expensive MS Support call is going to be in order :-(
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rcmbCommented:
Did you copy this website from a cd? You need to remove the read only attribute because FrontPage cannot update files when they are read only.

Curtis
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seanpowellAuthor Commented:
No, it's just the same root web that I've had for years, I'm afraid...
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coreybryantCommented:
I am pretty much stumped.  We set up a test account - put that test account in the Front Page Admin group & then tried to use the user name / password to access the site.  It did not like it.  :-/  Usually that was the case when I screwed up something on one of my websites.  

-Corey
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rcmbCommented:
Have you tried setting permissions on the wwwroot folder? Give everyone full control.
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hhammashCommented:
sean,

In directory security,  remove "Allow IIS to control Password"  restart and try.

hhammash
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hhammashCommented:
Just remove the check mark from the check box and keep the fields unchanged.  Also keep Anonymous Access checked.

hhammash
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rcmbCommented:
Since so much has happened over the last few hours why not just back up the website to another location. Remove server extensions, remove iis, delete the inetpub directory. Reinstall iis, reinstall server extensions, open your new site in frontpage and import the old site using frontpage.

This will take about an hour and save you lots of heartache down the road.

Curtis
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seanpowellAuthor Commented:
Just deleted and uninstalled "everything", and then re-installed IIS.

And then I got the name/password prompt again (in the browser and in frontpage).

So - something on this PC (outside of IIS) is causing this. And it all started when trying to upgrade to FPSE 2002.
I'm going to try pouring a can of coke through the slots at the back and see if that helps.

Thanks again for all your suggestions,
Sean
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hhammashCommented:
Hi sean,

You are most welcome.  I wish that we can find a solution for this problem,  it became like a challenge.

The Internet if full of question like yours with no obvious and fixed solution.

Question:
-----------
By upgrading,  did you mean installing an upgrade on a previous version,  or installed a fresh copy of FPSE2002 after removing the old FPSE?

Thanks
hhammash
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seanpowellAuthor Commented:
I installed 2002 "without" uninstalling 2000 first. That was probably a mistake, wasn't it :-)

I'm still researching on this end, but nothing yet.
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dtoloCommented:
When you log in to the box are you logging into a domain or a local user account, If you are logging into a domain log into the local machine instead.
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seanpowellAuthor Commented:
Nope, no domains. Just the single admin account...
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seanpowellAuthor Commented:
Okay - some progress, I think. From the browser I now get this:

HTTP 500.100 - Internal Server Error - ASP error
Internet Information Services
Technical Information (for support personnel)

    * Error Type:
      Microsoft VBScript runtime (0x800A0046)
      Permission denied: 'GetObject'
      /localstart.asp, line 40
    * Browser Type:
      Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
    * Page:
      GET /localstart.asp

Just FYI really :-)
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seanpowellAuthor Commented:
Not getting the prompt in FP any more, just a message telling me the extensions are not installed (which they are) ........

Sean
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seanpowellAuthor Commented:
From FP, the error message is now:
11/02/2004 14:19:22
HTTP 500 Server Error
<html><head><title>Error</title></head><body>The specified module could not be found. </body></html>

Just playing with different security settings.... I apologize for the emails.
Sean
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coreybryantCommented:
You have ASP enabled also, right?  

-Corey
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hhammashConnect With a Mentor Commented:
Sean,

I am sure the biggest part of the problem was installing the new FPSE on the old one.

The problem resides among FPSE, IIS and Frontpage.

- Uninstall FPSE
- Uninstall Frontpage
- Uninstall IIS
- Most important,  Remove IIS from the Registery, it is essential.
- Remove Frontpage from the Registry
- Search your computer for any remains of IIS, and Frontpage and remove them
- Restart the PC
- Reinstall FP first
- Reinstall IIS and FPSE

Uninstalling without cleaning the registry and any remains of Frontpage and IIS on the hard disk will do no good.

I had a problem with Frontpage before,  not similar to yours.  I did all the above in sequence.  Then everything worked just fine.  I don't even think that Microsoft Support people have a clue of why is this happening, otherwise you would've seen in support.microsoft, becuase the Internet is full of persons with the same problem and without any solution.

Regards
hhammash

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seanpowellAuthor Commented:
Yes, I also just now enabled SOL, in case it may help.
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seanpowellAuthor Commented:
hhammash,

I think you're right - its the best way to go.

I need to do a search to find out how to clean the registry correctly first...

Sean
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seanpowellAuthor Commented:
Not much out there.

Do i just perform a search in the registry for the values "frontpage" and "iis" and delete absolutely everything I find?
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hhammashCommented:
Hi sean,

I am sure you know the following steps but I'll give you the names that you need to look for:

Run > Regedit >Edit > Find

- iis


Then

Run > Regedit >Edit > Find
-Frontpg

Then

Run > Regedit >Edit > Find
-Frontpage


Delete each file and folder you find seperately making sure that it clearly sayd iis or frontpg or frontpage.

Good luck
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hhammashCommented:
Hi sean,

Yes delete every instance of

iis
fronpage
frontpg

Make sure to read the file name and path before removing.  The path should clearly mention the name that you want to delete.

After you finish do:
Start
Search for files and folders
IIS
Frontpage
Frontpg

On your computer and delete everything you find except any folder that you named yourself to indicate that you saved Frontpage files in it.

Restart the computer and install fresh copies of all above.

Good luck sean
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seanpowellAuthor Commented:
There's a lot of these:

HKEY_CLASSES_ROOT\AppConfig.IISAppConfig.1

and

IISAppConfig Class.

Lose all those as well?
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hhammashCommented:
Hi sean,

Take a look at this before:
http://support.microsoft.com/kb/816085

In my case I removed all iis instances.

But take a look at the article.

hh
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seanpowellAuthor Commented:
Oh well, no go. Same old, same old.

This is very interesting:
If I create a new web under localhost and when setting the permissions choose "Inherit from Parent Node", I get this (my caps):

The parent node does not have any explicit Access Permissions set. Access Permissions which will be inherited to this node will NOT ENABLE ACCESS TO ANYONE. If you are sure you want to do this click Yes. (Otherwise, fix the parent node permissions so that correct permissions can be inherited)

So, this is telling me that if I use the existing permissions from localhost in localhost/test, no one will be able to access it. Which seems to be precisely why I can't access localhost.

But it beats me where those permissions are set. I still think (somehow) it's outside of IIS, since it was completely removed. But I may be wrong...

Sean
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hhammashCommented:
Hi sean,

You removed everything and from the registry and still the same!!!?

This is a real challenge.

I'll read the post from the beginning and see if we missed anything.

hh
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hhammashCommented:
Just to make sure:

In the Directory security,  did you remove the check box from the option that says "Allow IIS to control Password" without removing the values in the text boxes.  And keeping the checkbox of Anonymous selected?


hh
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hhammashCommented:
Do you have Sharepoint installed?
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seanpowellAuthor Commented:
Yes - did that. Tried everything :-(

You're welcome to have a look through Remote Assistance if you think you could do anything else.

Sean
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hhammashCommented:
I'll be glad to
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seanpowellAuthor Commented:
OKay - I'll post back when the system is clear... Would you prefer I emailed you?

Thanks hhammash :-)
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hhammashCommented:
Yes of course
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seanpowellAuthor Commented:
Not in your profile - perhaps you should email me :-)
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seanpowellAuthor Commented:
SOLVED!!!!!!!!!!!!!!

A suggestion by Sunray in the XP TA:
Remove the password from your main admin account
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coreybryantCommented:
Congratulations :)  I thought it had to do something with that permissions thing - but would have never thought to tell you to remove the password...   :-/  

-Corey
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seanpowellAuthor Commented:
You're not going to believe this.

The ONLY site I can access now is localhost. All the other external sites I work with won't accept the standard username/password. (These are just client sites at various hosting companies.)

I'm going to cry.
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coreybryantCommented:
Now that is even weirder.  I do not see that having an effect on the other sites.  Can you http://www.thedomain.com & access it via explorer?  Or just not FP?

BTW - I sent you an email about 5 seconds before this.

-Corey
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seanpowellAuthor Commented:
Yea - browsers are fine. I don't understand why I can't open any external sites - this is very bizzare.
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coreybryantCommented:
And if you put the admin password back in - I assume you would be able to?  Can you log on unde a different admin account?

-Corey
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seanpowellAuthor Commented:
Main Admin Account:
Password removed: cannot access external sites.
Password put back in: cannot access external sites or localhost.

New Admin Account:
Password removed: CAN access external sites and localhost.
Password put back in: CAN access external sites and localhost.
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seanpowellAuthor Commented:
Yes, I agree. I need to go back to the XP TA now and find out how I can copy/move a lot of the specific user settings that the existing account had.

Thanks Corey,
Sean
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