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How do I install a modem?

Posted on 2004-10-30
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Last Modified: 2013-12-27
My dad got a computer from work which had a modem but didn't seem to be working. I got a rubbish old computer from college which I took the modem out of. So now I have 2 modems but can't get them working. I don't really know what types they are to look it up on the internet. Please help.

1st) It says 3Com on it. Serial number 6kk26413b7. There is also an ea number?

2nd) Not sure what this one is. Serial number 2130-08-15050T-0182. It's got 2 phone sockets on it. 1 labelled line and 1 labelled phone.

Please PLease PLease help me
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Question by:Brett_No5
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9 Comments
 
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Accepted Solution

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amirinamdar earned 2000 total points
ID: 12453906
If you took the modems 'out of ' the PC then they must be internal modems.
Internal modems look like this: http://www.pcaware.com/pdi/153577pro.jpeg
An external modem looks like this: http://www.pcaware.com/pdi/167970pro.jpeg 
You need to know the model number of the modem so that you can install it  on your computer. While installing, you might need a driver. You can the get the 3com modem drivers from http://www.modem-drivers.com/companies/2.htm
Just connect the modem, if external, then by a cable, if internal, by attaching it in the proper socket [you know where you took it out from] and start the computer. Go to the add hardware wizard in control panel and install your modem
Of the two phone sockets, you need to plug in your phone wire in the line and the one labelled phone is the 'line out ' to connect to a phone, in case you wish to use both the phone and the modem.
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LVL 8

Expert Comment

by:amirinamdar
ID: 12453957
If your computer does not tell you what kind of hardware it has detected, you can use this:
http://www.lavalys.com/products/overview.php?pid=1&lang=en&pageid=1
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Author Comment

by:Brett_No5
ID: 12456690
OK. The modem is in and working. I can use internet explorer fine however not AOL. I want AOL on the computer as have contract.

It loads AOL however the pages are not displayed when trying to browse the internet. A blank screen pops up and the progress bar remains at zero.
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LVL 8

Expert Comment

by:amirinamdar
ID: 12457230
Hi,
Please let me know which step solved the problem. ALso, AOL must have given you instructions to set up your internet connection. Follow that. YOu can also speak to an AOL assistant 24/7 at 1-800-392-5180 for assistance.
Cheers!
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Author Comment

by:Brett_No5
ID: 12475442
Thanks, i'll try but not at the computer a lot at the moment. The first suggestion solved my prob. Thanks
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LVL 8

Expert Comment

by:amirinamdar
ID: 12475684
Great! Take your time.
Cheers!
:-)
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LVL 8

Expert Comment

by:amirinamdar
ID: 12735957
thanks modulo
;-)
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