Link to home
Start Free TrialLog in
Avatar of RichNH
RichNH

asked on

Windows reboots after I log in

I have a Windows 2000 professional system running on a Pentium III at 550 Mhz.  The system was running fine.  The other day I applied some updates.  I installed drivers & program for a CDRW drive that was already in the system and working as a normal CD.  I think I also applied a windows update before I did this but can't remember if I rebooted between the windows update and the CDRW software install.  Immediately after I did this I started having problems with my system.  

I can turn the system on and it will boot ok to the signon screen,  I can leave it in this screen forever and its fine.  

As soon as I sign in under either my account name or the administrator account, it'll get to the point where the wall paper is displayed and the icons set on the desktop, then it reboots.

I've tried going in in safe mode in order to back out the install for the CDRW, I get the blue screen of death (OH NO!).  It's a bunch of text that comes out on it but the primary message across the top of the screen is this:
*** STOP: 0X0000001E (0XC0000005, 0X00000000, 0X00000000, 0X00000000)
KMODE_EXCEPTION_NOT_HANDLED

There were a bunch of suggestions as to what to do after this, one of which was to boot into safe mode (kinda useless), I do have adequate disk space, gigs and gigs worth.  I also honestly don't think its a BIOS thing, this was caused by me installing something on the PC.

I thought I created a W2K emergency boot disk (2 in fact) but can't find them now.  If you saw my room, youi'd know why)

Any ideas?
Again, I only get this blue screen if I try to boot into safe mode.  If I try to boot normally it's not until after I log in that the system reboots on me.

RichNH
ASKER CERTIFIED SOLUTION
Avatar of Luc Franken
Luc Franken
Flag of Netherlands image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of RichNH
RichNH

ASKER

I tried booting to the CD and doing the repair install but that didn't help.  I took the hard drive out and mounted it into an XP system as a second drive and then scanned it for virus's and such, nothing was found.

Here's a possible plan of attack.  Isn't there some way of uninstalling the last few updates to the system?  But in order to do that I'd probably have to boot to safe mode and I can't do that.   Hmmmm...

can anyone think of a way to diagnose this problem.  Instead of thinking of a solution, perhaps I should try to do more diagnostic work first, but what to do?  I don't know....

RichNH

 
Avatar of RichNH

ASKER

Well, today is the last day of my W2K course (2152C) and now the weekend approaches, let's see if I can use this training to figure this out, making sense of some of the responses above that didn't make sense before.

RichNH
Avatar of RichNH

ASKER

I never got around to trying to fix this but felt that those helping out should be thanked.

Rich