Solved

Windows reboots after I log in

Posted on 2004-10-31
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Last Modified: 2010-04-14
I have a Windows 2000 professional system running on a Pentium III at 550 Mhz.  The system was running fine.  The other day I applied some updates.  I installed drivers & program for a CDRW drive that was already in the system and working as a normal CD.  I think I also applied a windows update before I did this but can't remember if I rebooted between the windows update and the CDRW software install.  Immediately after I did this I started having problems with my system.  

I can turn the system on and it will boot ok to the signon screen,  I can leave it in this screen forever and its fine.  

As soon as I sign in under either my account name or the administrator account, it'll get to the point where the wall paper is displayed and the icons set on the desktop, then it reboots.

I've tried going in in safe mode in order to back out the install for the CDRW, I get the blue screen of death (OH NO!).  It's a bunch of text that comes out on it but the primary message across the top of the screen is this:
*** STOP: 0X0000001E (0XC0000005, 0X00000000, 0X00000000, 0X00000000)
KMODE_EXCEPTION_NOT_HANDLED

There were a bunch of suggestions as to what to do after this, one of which was to boot into safe mode (kinda useless), I do have adequate disk space, gigs and gigs worth.  I also honestly don't think its a BIOS thing, this was caused by me installing something on the PC.

I thought I created a W2K emergency boot disk (2 in fact) but can't find them now.  If you saw my room, youi'd know why)

Any ideas?
Again, I only get this blue screen if I try to boot into safe mode.  If I try to boot normally it's not until after I log in that the system reboots on me.

RichNH
0
Question by:RichNH
    7 Comments
     
    LVL 32

    Accepted Solution

    by:
    Hi RichNH,

    0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
    http://www.aumha.org/win5/kbestop.php#0x1e

    The Windows kernel detected an illegal or unknown processor instruction. A Stop 0x1E condition can be caused by invalid memory and access violations similar to those that generate Stop 0xA errors. This default Windows error handler typically intercepts these problems if error-handling routines are not present in the code itself.

    This is what microsoft has to say about it:
    http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prmd_stp_oweb.asp

    Mostly caused by bad memmory, check it with a tool like:
    http://www.memtest86.com
    If this tool doesn't find any errors, doesn't mean your memmory is good, the only way to test that is to replace the memmory with "known good" memmory.

    Caused by Open Handles while closing an application {KB 195857} Win NT, Win 2000, Win XP  
    http://support.microsoft.com/?kbid=195857

    Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors
    http://support.microsoft.com/?kbid=183169

    Greetings,

    LucF
    0
     
    LVL 11

    Assisted Solution

    by:WeHe
    can you login via Remote Desktop Connection?
    can you find anything in the HKLU "Run" Keys (remote opend)?
    0
     
    LVL 19

    Assisted Solution

    by:1stITMAN
    Just before logging in before u hit enter keep hold of the SHIFT key and see if this helps...
    0
     
    LVL 6

    Assisted Solution

    by:kosmoraios
    Sounds like your windows update was somehow corrupt (either interuppted or corrupt file). The only thing that I know to right the problem is to boot to the CD and do a repair install -> select install, (enter) and then R (repair).

    0
     
    LVL 1

    Author Comment

    by:RichNH
    I tried booting to the CD and doing the repair install but that didn't help.  I took the hard drive out and mounted it into an XP system as a second drive and then scanned it for virus's and such, nothing was found.

    Here's a possible plan of attack.  Isn't there some way of uninstalling the last few updates to the system?  But in order to do that I'd probably have to boot to safe mode and I can't do that.   Hmmmm...

    can anyone think of a way to diagnose this problem.  Instead of thinking of a solution, perhaps I should try to do more diagnostic work first, but what to do?  I don't know....

    RichNH

     
    0
     
    LVL 1

    Author Comment

    by:RichNH
    Well, today is the last day of my W2K course (2152C) and now the weekend approaches, let's see if I can use this training to figure this out, making sense of some of the responses above that didn't make sense before.

    RichNH
    0
     
    LVL 1

    Author Comment

    by:RichNH
    I never got around to trying to fix this but felt that those helping out should be thanked.

    Rich
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