Solved

Symantec Phone number

Posted on 2004-10-31
8,545 Views
Last Modified: 2013-12-04
I've been all over the web looking for a phone number for symantec, norton assistance. My sister paid for and downloaded Norton 2005 bundle package, she used a tool to remove the old 2002 and now 2005 is gone....anyway that's why she needs the number.......any takers?
0
Question by:woodendude
    11 Comments
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Which location?
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Please see this link, it includes FREE technical support link and more.
    http://www.symantec.com/techsupp/support_options.html
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    This may also help you to do the reinstallation process...
    http://www.symantec.com/techsupp/nis/nis_2005_tasks.html
    0
     
    LVL 27

    Accepted Solution

    by:
    If this was a purchased upgrade, these numbers may help you for Customer SErvice.
    United States: (800) 568-9501
    Canada: 1 (585) 350-0400
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    This has some links also helpful, depending on if the 2005 was a purchase or download and some fixes.
    http://www.symantec.com/techsupp/nis/nis_2005_info_solve_install.html
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    When installing Norton Internet Security 2005, you see the error message "Norton Internet Security 2005 installation has failed. Would you like to try again?" If you click Retry, the message reappears. If you click Cancel, the installation stops. You may also encounter this problem while uninstalling, and if so, you will see the error message "Norton Internet Security 2005 uninstallation has failed. Norton Internet Security 2005 installation has failed. Would you like to try again?"

    Solution:  Because this situation has a variety of causes, no one solution will work in every case. To resolve the problem, try each of the following solutions in the order listed.

    Please go here for step by step help to resolve this....
    http://service1.symantec.com/SUPPORT/nip.nsf/docid/2004091709115336?OpenDocument&src=hot&prod=Norton%20Internet%20Security&ver=2005&csm=no&tpre=

    Hope this does it for you, off to be with the family and enjoy the rest of this Halloween day.

    Best wishes,
    ":0) Asta
    0
     
    LVL 10

    Author Comment

    by:woodendude
    Wow, thanks, she'll be trying out the numbers and getting back to me.....I'll be getting back to you then.
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    Best of luck to you both.  In the meantime, the above links may well solve the problem directly, if you and she can go through them..   ":0)  Asta
    0
     
    LVL 10

    Author Comment

    by:woodendude
    astaec, thanks for the help!
    0
     
    LVL 27

    Expert Comment

    by:Asta Cu
    woodendude -->  My pleasure.  So happy my 'stuff' was of value to you and your sister.   Happy Sunday.
    ":0) Asta
    0
     

    Expert Comment

    by:LMAN49
    This phone number is no longer valid.  Does anyone have a valid phone number for an incorrect subscription expiration date issue with Norton 360?
    0

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Top 6 Sources for Identifying Threat Actor TTPs

    Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

    As I write this article, I am finishing cleanup from the Qakbot virus variant found in the wild on April 18, 2011.  It was a messy beast that had varying levels of infection, speculated as being dependent on how long it resided on the infected syste…
    First let me explain that I am extremely paranoid about computer security issues and computer backup issues.  This means that I only feel safe if I am running unknown programs and visiting unknown sites in a virtual machine.  In that way, if anythin…
    In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…
    Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

    884 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now