Solved

HP PSC1210 over Print Server

Posted on 2004-10-31
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Last Modified: 2008-03-17
I currently have three laptops.  All running XP Pro SP2.  Machines 1 & 2 are wirelessly connected through a PCMCIA Netgear wireless card whilst machine 3 (the problem machine) is using a Belkin USB dongle.  All link wirelessly to a 108mps Netgear router which is connected to a Netgear print server.  The print server is then connected to an HP PSC 1210.  The first two machines seemed to work by firstly intalling the HP software, then connecting the printer directly, allowing the rest of the installation to complete and then by changing the port to a TCP/IP port manually.  The last computer i do this with and have even got a test page out of it but then all of a sudden it just disappers from the printers and faxes window.  Obviously HP arnt so helpful as to provide a print only driver which I could use from the standard add hardware wizard.  Anyone any ideas?
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Question by:simonwait
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    Expert Comment

    by:Asta Cu
    You're not alone, I found many others in your same situation on a www.google.com search... some examples from HP forums here, in case it gets your foot in the door for further query.
    http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=653297
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    Expert Comment

    by:Asta Cu
    USB device does not function after connecting device to Windows XP Service Pack 2-based computer
    http://support.microsoft.com/default.aspx?scid=kb;en-us;870893
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    Author Comment

    by:simonwait
    I have noticed that on when of my working machines.  When I have connected other printers say at work then brought the laptop home, the printers are still showing abeit offline.  Is there some way of forcing them to stay and not be deleted on disconnection as that would really help
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    Expert Comment

    by:Asta Cu
    Hard to say; could be the printers are configured to "rest" or (gads, can't remember) .... suspend or some other power savings options that may be causing this.  Will return (family day... so a bit diffused).
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    by:simonwait
    Thank you - this is now my 6th day at this - not so sure on the 7th I will be able to rest!!!  Oh bye the way.  Noticed whilst looking for information that lots of threads say that on a reboot, the missing printer returns.  Not with me - oh no, you have to plug it all back up and try again - managed to get the thing to last for a whole five minutes just now - wooppee!!

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    Expert Comment

    by:Asta Cu
    Have you checked your Printer Documentation on the LPT1 requirements and verified that the LPT port at the BIOS level is properly configured?  Is it directly connected to LPT1 port or are you using passthrough?
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    by:simonwait
    Lost me - its USB
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    by:
    DOH, sorry; it's family day and I'm only partially here, mentally.  Any problems noted in device manager in SAFE Mode?  are the controllers for the USB devices checking out?  Sorry, no time today.  Hopefully other will stop by here shortly to give you precisely what you need.  Otherwise, I'll return tomorrow and be here mentally as well.  ":0) Asta
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    by:Asta Cu
    Thank you, happy I could be of "some" help to you.
    Asta
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