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No Outlook email from one domain user but ok with all other domain users.

Posted on 2004-10-31
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Last Modified: 2010-04-08
I have a small office network running Windows 2k Server with Exchange 5.5.  Outlook is used for email , contacts and central calendar.  One user cannot receive email from one other user but does receive email from all other users in the office.  She can send to the user that she does not receive from.  Office 2003 and Outlook 2003 with service pack is installed on all user workstations. Single domain  *.com.
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Question by:vewells
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sunray_2003 earned 2000 total points
ID: 12460063
can you check the rules area in the outlook which doesnot receive email from the other user if there is any rule blocking the email address (rather email) from the other user.

Can the user from whom you are getting email send emails to others and can they receive the emails fine ?

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Expert Comment

by:MERCY11
ID: 12465257
I would also suspect that a rule is playing a part in this issue. Click on tools and then rules and alerts in outlook 2003. Look for any rules listed.
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Author Comment

by:vewells
ID: 12466686
Turns out you're right, there was a rule moving all email from the user to a folder which was a subfolder, meaning she could not see it.

Thanks
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by:sunray_2003
ID: 12466696
Glad you got it solved

SR
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