Appletalk based Errors in Event Viewer on Windows 2000 Small Business Server

I am getting a series of errors in my Application Log as follows

"The open procedure for service "AppleTalk" in DLL "C:\WINNT\system32\atkctrs.dll" has taken longer than the established wait time to complete. There may be a problem with  this extensible counter or the service it is collecting data from or the  system may have been very busy when this call was attempted"

"The Open Procedure for service "AppleTalk" in DLL "C:\WINNT\system32\atkctrs.dll" failed.  Performance data for this service will not be available. Status code  returned is data DWORD 0. "

"Unable to open ATK device for R access. Returning IO Status Block in Data. "

Could you please tell me what is going on here and how to stop this.  Our entire infrastructure is windows based, so I'm unaware of why we should need AppleTalk, or what it is for that matter

Tks
Ray
RayCampion1971Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Zaheer IqbalTechnical Assurance & ImplementationCommented:
Double check under network properties and make sure no appletalk protocols services are installed..
http://www.eventid.net/display.asp?eventid=1008&eventno=70&source=Perflib&phase=1
http://support.microsoft.com/default.aspx?kbid=226494
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
RayCampion1971Author Commented:
I've cheked, there is an entry in network properties for ApleTalk - but it's not being used by the connection.  If I try to uninstall it it says it is needed by Print Services for Macintosh.  I'm happy to remove this service - any ideas how?
Tks
0
Zaheer IqbalTechnical Assurance & ImplementationCommented:
So u are sure u do not need the service to connect to Apple mac's???
Need to login as administrative and just uninstall it... from the network properties..
0
Cloud Class® Course: Microsoft Windows 7 Basic

This introductory course to Windows 7 environment will teach you about working with the Windows operating system. You will learn about basic functions including start menu; the desktop; managing files, folders, and libraries.

Zaheer IqbalTechnical Assurance & ImplementationCommented:
Thanks for the points and I am glad to help.. :)
0
RayCampion1971Author Commented:
I was loged in as administrator - and it still wouldn't let me unistall it from the properties - gave the error

"Could not uninstall the Apple Talk Protocol component - Apple Talk Protocol is still required by the following componenets and cannot be unistalled until those components are uninstalled  - Print Services for Macintosh"

Any ideas on how to uninstall this
0
Zaheer IqbalTechnical Assurance & ImplementationCommented:
Ok you have a print services for mackintosh installed also uninstall that before you can uninstall the protocol..
Ok go to start --> settings --> Control panel --> Add/Remove Windows components.. --> other network file and print services.  Then click details and then untick the one for apple mackintosh..
0
RayCampion1971Author Commented:
OK - this is getting a little worse.  I've just tried to open the control pannel and when I click on it, nothing happens.  I've tried rebooting the server, but that has made no difference.  I've also tried to go to Configure Your Server in administration tools, and that doesn't respond either.  I've ran antivirus, and spybot to check for faults - but nothing.  Any theories?
0
Zaheer IqbalTechnical Assurance & ImplementationCommented:
Ok any errors in event viewer???
I would issue a disk check on your server...
Let this run through then try again..
0
RayCampion1971Author Commented:
OK - I've run disk checks an nothing has changed, I'm still having the problem where nothing happens when I click on Add Remove Programs.  Also, there are a few other things that aren't right - not sure if they are all symptoms of the same disease.

1  Windows explorer - If I click to view the folders, the left side of the window where I would expect to see the folders is all greyed out

2  Clicking on Configure my server - nothing happens

tks
0
Zaheer IqbalTechnical Assurance & ImplementationCommented:
any erros in event viewer???

Ok ull need the original cd which u used to install windows server
Start --> run Sfc /scannow
Try That..
0
Zaheer IqbalTechnical Assurance & ImplementationCommented:
Have u done a full virus scan ...
Online scan http:\housecall.trendmicro.com
You may have a virus
Try this also..
Download HIjack this  run it and post the log here. http://www.hijackthis.de
This will tell if there is culprit lurking...
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows 2000

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.