How do you set up a public e-mail folder on a client workstation

Posted on 2004-11-01
Last Modified: 2010-04-08

How do you set up a public folder on a client workstation's folder list in Outlook so that the user can send and receive e-mails from and to this e-mail address.  The folder would contain the inbox, outbox for a public e-mail address, such as cservice@.....

Using Windows SBS 2000 on server and XP/Win 98 on Client Workstations.

Thanks for your time,

Question by:dweb937
    LVL 17

    Expert Comment

    Hi dweb, tell us more. Do you really want a public folder, or a shared mailbox to process info requests, or the like?


    Author Comment


    Sorry, I forgot about this question.  I resolved it myself.

    What I wanted was a shared mailbox.   I just created the e-mail account as I would for any user.  Then, I logged into the account, went into Outlook, right clicked on the mailbox folder, selected Properties, and selected the Permissions Tab.  i gave permission to the appropriate user.

    Then I logged into the user's account, opened up Outlook, selected File from the Menu Bar, New Folder, then entered the mailbox name.

    Hope this solution helps others out that may have the same question.  Thanks for your time.


    Accepted Solution

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