Solved

Remote Assistance

Posted on 2004-11-01
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Last Modified: 2008-01-09
I'm trying to set this up so a friend can help diagnose a problem.
I'm using the email option (Mozilla Thunderbird) as opposed to Wiindows Messanger.

When clicking on Send Invitation, I get an IE prompt:
A program has stopped responding. Please try again.

Of course, it doesn't tell me which program...
Sean
0
Question by:seanpowell
    6 Comments
     
    LVL 9

    Accepted Solution

    by:
    Try recreating the file. And email it to them, from a website (attach it).

    if still the same problem, have you tried rebooting, THEN trying it??

    HTH
    [r.D]
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    LVL 9

    Expert Comment

    by:DrWarezz
    >"...from a website..."
    As in, can you access your POP3/SMTP account from a website? (e.g. www.hotmail.com) ?

    [r.D]
    0
     
    LVL 31

    Author Comment

    by:seanpowell
    I've emailed them the file - we'll see what happens...

    >>As in, can you access your POP3/SMTP account from a website? (e.g. www.hotmail.com) ?
    Not sure I follow you, why would I need to do that?

    Thanks,
    Sean
    0
     
    LVL 9

    Expert Comment

    by:DrWarezz
    nevermind  ":0)

    Keep us posted :-)
    [r.D]
    0
     
    LVL 31

    Author Comment

    by:seanpowell
    Thanks [r.D],

    Emailing it worked :-)
    Sean
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    LVL 9

    Expert Comment

    by:DrWarezz
    ;-)  Thanks.
    0

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