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Remote Assistance

Posted on 2004-11-01
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Last Modified: 2008-01-09
I'm trying to set this up so a friend can help diagnose a problem.
I'm using the email option (Mozilla Thunderbird) as opposed to Wiindows Messanger.

When clicking on Send Invitation, I get an IE prompt:
A program has stopped responding. Please try again.

Of course, it doesn't tell me which program...
Sean
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Question by:seanpowell
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6 Comments
 
LVL 9

Accepted Solution

by:
DrWarezz earned 2000 total points
ID: 12465449
Try recreating the file. And email it to them, from a website (attach it).

if still the same problem, have you tried rebooting, THEN trying it??

HTH
[r.D]
0
 
LVL 9

Expert Comment

by:DrWarezz
ID: 12465472
>"...from a website..."
As in, can you access your POP3/SMTP account from a website? (e.g. www.hotmail.com) ?

[r.D]
0
 
LVL 31

Author Comment

by:seanpowell
ID: 12465497
I've emailed them the file - we'll see what happens...

>>As in, can you access your POP3/SMTP account from a website? (e.g. www.hotmail.com) ?
Not sure I follow you, why would I need to do that?

Thanks,
Sean
0
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LVL 9

Expert Comment

by:DrWarezz
ID: 12465515
nevermind  ":0)

Keep us posted :-)
[r.D]
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LVL 31

Author Comment

by:seanpowell
ID: 12466182
Thanks [r.D],

Emailing it worked :-)
Sean
0
 
LVL 9

Expert Comment

by:DrWarezz
ID: 12466201
;-)  Thanks.
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