DVD ROM won't recognizing (re)writeable dvd discs

I have a DVD-ROM (Hitachi) which is playing movies and reading data from branded DVDs. However it is not reading DVD-r(w) movies or data. The drives is not at all recognizing the (re)writeable DVD discs but recognizing CD-r(w)s.
Is there any way can fix the problem? Please suggest.
avn_expertAsked:
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Asta CuTechnical consultant & graphic designCommented:
make sure that you DVD supports those DVD types, not all do.  If you created the DVDs on another device and wish to view them elsewhere, they must be "finalized" or "closed".  You may also need some encoders... but this will be a start.

If problem persists, tell us more info on your Operating System, device model and type and what software is used to burn the DVDs.  Could be regional settings, could be a lot of issues.  What OS and version?  How current is WindowsUpdate, what burning software and version installed?  etc/
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CallandorCommented:
This is a common problem with RW media: frequently, it can only be read by the drive that wrote it, so if you want more compatability, use -R or even +R media, not RW.
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Gaud-woCommented:
Yes, and check what your burner is made for - DVD +RW or DVD -RW. Pay close attention to "+" and "-".
A friend of me had this problem too, he tried to burn to some DVD+, didn't work - turned out he had a DVD- writer!
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Asta CuTechnical consultant & graphic designCommented:
Thank you all.
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