Printing Problems

Posted on 2004-11-01
Last Modified: 2010-04-14
I am running Windows 2000 professional SP4 and microsoft office 2000 professional.  Everytime I go to print, the application locks up (IE, Office applications, etc) and I can not print a thing.

If i go to control panel/printers and print a test page, I can print to the printer then, but only a test page.
Question by:hhSATX
    LVL 40

    Expert Comment

    Your print spooler may be corrupt..  I suggest you delete the current spooler folder, reboot and it should re-create your spool folder for you... then test it again..

    On the typical system, the folder is located here:


    But to check to make sure, open your printers folder > File > Server Properties > Advanced tab...

    LVL 40

    Expert Comment

    Oh...  forgot to mention..  Stop the spooler service first in your Services window...  After you have cleaned your spool folder, then restart the service..

    Start > Run > services.msc (OK)

    LVL 19

    Accepted Solution

    I would also re-install your printer drivers.. Try for updated drivers from the manufacturers website..

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