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Out of memory error when trying to send mail?!?

Posted on 2004-11-02
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Last Modified: 2012-05-05
This is the error message i get 'mail.blablabla.com - sending' reported error (0x800ccc78) : unable to send the message. please verify the e-mail address in your account properties. The server responded [] []2 4.3.1 out of memory'

Is it some configuration i need to make in exchange server?

It looks like inetinfo.exe is hogging all the system meory on the exchange server computer

I'm stumped

-Alex
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Question by:alexr54
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Expert Comment

by:Sembee
ID: 12474190
Sounds like a memory leak in the inetinfo process.
store.exe is usually the memory hog.
There are a couple of causes to this, but need to know:

- Exchange version, including SP
- Windows version, including SP and whether you have installed any of the inetinfo fixes that have been released in the last couple of months.
- Is the machine a member server or a DC?

- Any errors in the event log?

Simon.
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Author Comment

by:alexr54
ID: 12476075
Its on exhange 2003

windows 2000 sp 4

all fixes and updates are installed

the event log has no errors of revelance to this
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LVL 104

Expert Comment

by:Sembee
ID: 12478622
There is a patch for inetinfo which isn't included in automatic updates. It may resolve this issue: http://support.microsoft.com/default.aspx?kbid=885264

I'll be very surprised if there wasn't something in the event logs about this error at some point.

What spec is the machine? Is it standard or enterprise edition (both Windows and Exchange)?

Simon.
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Author Comment

by:alexr54
ID: 12488876
The Exchange server is 2003 enterprise and windows is 2000 server pro, I cannot install the update you listed, it is older then the current update. Still have the mem leak, I need to reboot the server at least 2x a day.

any more advice would be greatly appreciated.

-Alex
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Accepted Solution

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Sembee earned 1000 total points
ID: 12498547
Its a Windows update, not an Exchange update.
Microsoft seem to have contradicated themselves. That patch is only dated three weeks ago, so there is nothing that superceeds it.
Here is the full update: http://www.microsoft.com/technet/security/bulletin/ms04-035.mspx

Anything else installed on this machine? Antispam, AV, etc?

Otherwise it looks like a removal of IIS and a reinstall. That will take Exchange down for an hour or two while you do that.

Simon.
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Author Comment

by:alexr54
ID: 12500996
Great thans for all the advice, I'm woring on it and will update when its fixed

-Alex
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