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Exchange 2003 sick.

Posted on 2004-11-02
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I am getting this error e-mailed to me on exchange.

server has reported a Error.  Reported status is:
Queues - Error
Drives - OK
Services - OK
Memory - Unknown
CPU - Unknown

Aslo these errors in the event viewer

Event Type:      Warning
Event Source:      W3SVC
Event Category:      None
Event ID:      1013
Date:            11/2/2004
Time:            2:34:52 AM
User:            N/A
Computer:      MPCEXCH01
Description:
A process serving application pool 'ExchangeApplicationPool' exceeded time limits during shut down. The process id was '5804'.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


and


Event Type:      Warning
Event Source:      smtpsvc
Event Category:      None
Event ID:      2012
Date:            11/2/2004
Time:            2:49:22 AM
User:            N/A
Computer:      MPCEXCH01
Description:
SMTP could not connect to the DNS server '64.65.128.6'. The protocol used was 'UDP'. It may be down or inaccessible.




Funny thing about the one above is that is not even close to my DNS server IP. I'll be online all day to find resolution ... please help
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Question by:jimmy6154
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LVL 104

Expert Comment

by:Sembee
ID: 12474437
The first error indicates queues have an error. Have you looked at the queues to see if they are building up? That could indicate an error.

That IP address belongs to "Eschelon Telecommunications". Any connection to them?
Any other errors in the event log? Inetinfo errors for example?

Simon.
0
 

Author Comment

by:jimmy6154
ID: 12474558
The queues look fine but early this morning I had these error come throw alot


Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7031
Date:            11/2/2004
Time:            2:33:52 AM
User:            N/A
Computer:      MPCEXCH01
Description:
The IIS Admin Service service terminated unexpectedly.  It has done this 9 time(s).  The following corrective action will be taken in 1 milliseconds: Run the configured recovery program.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


and

Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7034
Date:            11/2/2004
Time:            2:33:52 AM
User:            N/A
Computer:      MPCEXCH01
Description:
The FTP Publishing Service service terminated unexpectedly.  It has done this 9 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


and

Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7034
Date:            11/2/2004
Time:            2:33:52 AM
User:            N/A
Computer:      MPCEXCH01
Description:
The Microsoft Exchange Routing Engine service terminated unexpectedly.  It has done this 9 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

and

Event Type:      Error
Event Source:      Service Control Manager
Event Category:      None
Event ID:      7034
Date:            11/2/2004
Time:            2:33:52 AM
User:            N/A
Computer:      MPCEXCH01
Description:
The Simple Mail Transfer Protocol (SMTP) service terminated unexpectedly.  It has done this 9 time(s).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


so tha tmight explain the queue error - but then why is the server crapping out on me with the above errors?

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LVL 104

Accepted Solution

by:
Sembee earned 2000 total points
ID: 12475885
Ah ha.
There are some fixes for crashing inetinfo. When Inetinfo goes it brings down other services that rely on, such as smtp.

Take a look at this articles from Microsoft:
http://support.microsoft.com/default.aspx?kbid=827214

Simon.
0
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Author Comment

by:jimmy6154
ID: 12476006
Thanks doing the update now - I'll let you know if that fixes things as soon as it finishes
0
 

Author Comment

by:jimmy6154
ID: 12478500
So I did that update and now I have a huge problem - My network is pretty much hosed and e-mail and everything is not working.

here is the error I'm getting


Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1058
Date:            11/2/2004
Time:            2:39:50 PM
User:            mydomain\administrator
Computer:      MPCDC01
Description:
Windows cannot access the file gpt.ini for GPO CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=mydomain,DC=com. The file must be present at the location <\\mydomain.com\sysvol\mydomain.com\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\gpt.ini>. (The system cannot find the path specified. ). Group Policy processing aborted.

and

Event Type:      Error
Event Source:      Userenv
Event Category:      None
Event ID:      1030
Date:            11/2/2004
Time:            2:39:50 PM
User:            mydomain\administrator
Computer:      MPCDC01
Description:
Windows cannot query for the list of Group Policy objects. Check the event log for possible messages previously logged by the policy engine that describes the reason for this.

I found a few things to resolve the issue but none have worked...... ack please help I'm screwed now.
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Author Comment

by:jimmy6154
ID: 12478524
also when I look into \\mydomain.com\sysvol\mydomain.com\ there is nothing in there. Now I know for a fact that I havn't touched anything in there if there is supposed to be something in there.
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LVL 104

Expert Comment

by:Sembee
ID: 12478642
That is something else completely.
Is this machine a domain controller as well? Is the only domain controller?

Go through the event log, see if there are any errors regarding Exchange or DNS.
Any errors flagged at all when the patch went in?

Simon.
0
 

Author Comment

by:jimmy6154
ID: 12478704
Nope this is not the Dc - but I'm getting this error on both the exchange server and my Dc

thought at about the time I installed the patch to when I found out that everything was messed up. I have this error about a million times

Event Type:      Error
Event Source:      MSExchangeSA
Event Category:      RFR Interface
Event ID:      9074
Date:            11/2/2004
Time:            1:47:54 PM
User:            N/A
Computer:      MPCEXCH01
Description:
The Directory Service Referral interface failed to service a client request. RFRI is returning the error code:[0x3f0].

For more information, click http://www.microsoft.com/contentredirect.asp.
0
 
LVL 104

Expert Comment

by:Sembee
ID: 12478748
This is DNS or other AD error.
Quick research identifies a number of problems.

1. Stale DNS records.
ipconfig /flushdns on both servers will fix that.

2. Global Catalogs. Make sure that the Exchange server is looking at a DC which is also a GC. It is set in RUS in the ESM.
Make sure that the DNS servers listed in the host for Exchange are pointing at internal DNS servers. The DNS servers should be pointing at themselves for primary and each other for secondardy.

3. Security Settings for Exchange are screwed. That is easy to fix. Re-run forest and domain prep for Exchange 2003 on the domain again. Leave it about 30 minutes between each stage for the information to replicate.

Simon.
0
 

Author Comment

by:jimmy6154
ID: 12478855
Thanks sembee

I flushed DNS on both server


the RUS is pointing to the DC with the GC.

I'll  rerun Forest prep asap and let you know.


thanks again
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