Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

When using Backup Exec 9.1 on Win 2k3 Server with Exchange 2k3 Information Store not a bakup choice

Posted on 2004-11-02
1
Medium Priority
?
199 Views
Last Modified: 2008-03-17
I ma trying to get the backup working properly on a Windows 2k3 server running Exchange server 2k3. The backup software is Veritas Backup Exec 9.1 with the exchange agent installed. When I go to make the selections of what to backup up. The Information Store and First Storage groups are not visible. I cannot select them because they are not even there. I can see them if I run Windows Backup. I know that my problems are caused by not backing up the Information Store, but so far I have been unable to do so. The backup software was just updated to 9.1 from 9.0 last Friday. It was not working before either, that is why I upgraded. Any help appreciated.

Thanks

Tippin
0
Comment
Question by:tippin
1 Comment
 
LVL 104

Accepted Solution

by:
Sembee earned 1000 total points
ID: 12475124
You need new keys. Call Vertias customer support and get the new keys. They changed something with 9.1 that makes the old keys fail.

Simon.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
Steps to fix error: “Couldn’t mount the database that you specified. Specified database: HU-DB; Error code: An Active Manager operation fail”
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

577 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question