jibranilyas
asked on
Cleaning up Exchange account
I want to clean my inbox from viruses.
Facts:
Email Program: Microsoft Outlook XP
Exchange Server: 2003
Filters: Symantec AVF
I have been checking the quarantine for the past four days and it has my name in either the sender or the receiver of the virus messages.
Is there any way i can clean my mailbox only
What can i do if i see one mailbox getting him with spam and viruses, while others are just fine?
Please advise..
Facts:
Email Program: Microsoft Outlook XP
Exchange Server: 2003
Filters: Symantec AVF
I have been checking the quarantine for the past four days and it has my name in either the sender or the receiver of the virus messages.
Is there any way i can clean my mailbox only
What can i do if i see one mailbox getting him with spam and viruses, while others are just fine?
Please advise..
ASKER
ok, i will run the virus scan in the machine... i have checked all the processes.. they all are legit..
i have SP2 firewall on as well
There is a mail that comes from Jayk... the email address ends yahoo.com its always 27K or 28K... i have been deleting the mails...
i have SP2 firewall on as well
There is a mail that comes from Jayk... the email address ends yahoo.com its always 27K or 28K... i have been deleting the mails...
jibranilyas,
make sure whatever email that you think is not genuine is also deleted from your mail server if not you might be downloading it again and again
If you are not aware of the person who has sent the email , just delete it even without opening..
long of spam going on these days and every spam seems to come from a contact you know which may not be genuine or purposely sent
make sure whatever email that you think is not genuine is also deleted from your mail server if not you might be downloading it again and again
If you are not aware of the person who has sent the email , just delete it even without opening..
long of spam going on these days and every spam seems to come from a contact you know which may not be genuine or purposely sent
ASKER
how do i delete from my mail server?
btw... i checked the headers of that mail... i wanted to post that here.. but i deleted it permanently earlier.
also, tried the "recover deleted items" but that email didn't come back..
i didn't open that email btw
btw... i checked the headers of that mail... i wanted to post that here.. but i deleted it permanently earlier.
also, tried the "recover deleted items" but that email didn't come back..
i didn't open that email btw
ASKER
here is the header of that email
Microsoft Mail Internet Headers Version 2.0
Received: from Hasib.net ([67.167.122.25]) by ******************.com with Microsoft SMTPSVC(5.0.2195.6713);
Tue, 2 Nov 2004 15:26:32 -0600
Date: Tue, 02 Nov 2004 15:26:17 -0600
To: "JIlyas" <JIlyas@****************** .com>
From: "Jayb" <jayb0t2k1@yahoo.com>
Subject: Re: Hello
Message-ID: <ihycbzwdqnzpepafmnd@***** ********** ***..com>
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="--------tpwgedwm gvdzehrdsk jq"
Return-Path: jayb0t2k1@yahoo.com
X-OriginalArrivalTime: 02 Nov 2004 21:26:34.0015 (UTC) FILETIME=[A0916AF0:01C4C12 2]
----------tpwgedwmgvdzehrd skjq
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: 7bit
----------tpwgedwmgvdzehrd skjq
Content-Type: application/octet-stream; name="Joke.com"
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="Joke.com"
----------tpwgedwmgvdzehrd skjq--
Microsoft Mail Internet Headers Version 2.0
Received: from Hasib.net ([67.167.122.25]) by ******************.com with Microsoft SMTPSVC(5.0.2195.6713);
Tue, 2 Nov 2004 15:26:32 -0600
Date: Tue, 02 Nov 2004 15:26:17 -0600
To: "JIlyas" <JIlyas@******************
From: "Jayb" <jayb0t2k1@yahoo.com>
Subject: Re: Hello
Message-ID: <ihycbzwdqnzpepafmnd@*****
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="--------tpwgedwm
Return-Path: jayb0t2k1@yahoo.com
X-OriginalArrivalTime: 02 Nov 2004 21:26:34.0015 (UTC) FILETIME=[A0916AF0:01C4C12
----------tpwgedwmgvdzehrd
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding:
----------tpwgedwmgvdzehrd
Content-Type: application/octet-stream; name="Joke.com"
Content-Transfer-Encoding:
Content-Disposition: attachment; filename="Joke.com"
----------tpwgedwmgvdzehrd
Re:Hello in the subject is definitely work of a virus or worm if you have not sent an email to this person using the subject HELLO.
ASKER
so u mean there is a worm in my computer? or is it a worm sent to me...
ASKER CERTIFIED SOLUTION
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If you could install an anti-virus gateway on your mail server or on a firewall leading to your mail server it would help.
I would start listing examples but every major firewall and anti-virus company has one for Exchange Server.
Get it quick and save yourself and all your desktop users and technicians headaches from virus infestations.
I would start listing examples but every major firewall and anti-virus company has one for Exchange Server.
Get it quick and save yourself and all your desktop users and technicians headaches from virus infestations.
ASKER
WE have Symantec AVF ? Is that a gateway?
that filters emails, although not 100% effective apparently
that filters emails, although not 100% effective apparently
Have you already run your anti-virus program and made sure there is no virus in the machine.
Can you ask your anti-virus to scan for emails that are in your outlook and if yes, what does it report
It is not clear if what you are seeing in your inbox is a SPAM or a virus/worm. If it is not a genuine email , delete it .
Removing the unwanted email is the safest way .
SR..